Branch Manager – Mwanza Branch at Bank of Africa ( BOA ) – April 2026

JOB OPPORTUNITY: BRANCH MANAGER – MWANZA BRANCH

Bank of Africa (BMCE Group) is hiring for the position of Branch Manager for its Mwanza Branch. This role focuses on guiding a branch’s financial direction, growing the business through customer relationships, and ensuring efficient, compliant operations.

JOB OVERVIEW

• Position: Branch Manager-Mwanza Branch

• Department: Commercial Banking Department

• Reports to: Head of Retail Banking

• Application Deadline: 27th April 2026

SUMMARY OF RESPONSIBILITIES

• Overseeing the full performance of a branch by guiding its Financial direction.

• Supporting staff and ensuring smooth daily operations.

• Growing the business through customer relationships and identifying new opportunities.

• Meeting set targets while maintaining high service standards.

• Monitoring risks, compliance, and financial activities to ensure the branch operates efficiently and sustainably.

SCOPE OF DUTIES

• Prepare the branch budget and strategy and ensure profitability.

• Establish and develop sales opportunities to achieve targets and meet customers’ expectations.

• Organize branch objectives in liaison with retail officers regarding annual objectives and sales campaigns.

• Ensure branch coordination through weekly and monthly meetings and training of branch staff.

• Implement, monitor, and analyze the achievements of branch objectives.

• Build and improve the quality of business and retail clients.

• Conduct regular customer visits to retain existing customers and build loyalty.

• Promote new business by selling bank products to new clients.

• Prepare and analyze credit applications for presentation to the credit department.

   

• Review all branch reports and oversee daily operations of all areas of the branch.

   

• Check and forward daily and weekly reports to Head Office departments.

   

• Manage and monitor team workflow at the branch in line with set targets.

   

• Ensure service delivery standards are maintained and branch staff comply with statutory regulations.

   

• Be involved in corporate social responsibility to improve visibility for the bank.

• Monitor overstepping reports, commercial risk, and debt collection.

• Manage term deposits and provide customer balances.

• Advise walk-in clients on various accounts and facilities.

• Monitor and analyze quantitative and qualitative achievements with the Sales Coordination Unit.

• Implement business plans prepared in collaboration with the sales coordination structure.

TECHNICAL KNOW-HOW

• Knowledge of banking and market practice.

• Excellent analytical and interpretational skills.

• People management and budgeting skills.

• Excellent planning, organization, and execution skills.

   

• Positive and flexible attitude towards change and competition.

   

• Computer literacy and familiarity with standard office computer applications.

   

• Strong problem solving and decision making skills.

   

SKILLS, KNOWLEDGE & COMPETENCIES

• Education: An Advanced Diploma/Degree in either Commerce, Finance, or Marketing.

• Experience: A minimum of 4 years’ experience in Banking Operations.

• Knowledge: A good understanding of Banking Operations and Products, and knowledge of Microsoft Excel.

• Core Skills: Excellent interpersonal and communication skills, conflict resolution, and negotiation/influencing skills.

• Leadership: Team player with strong leadership and management skills.