JOB DESCRIPTION

JOB TITLE:

Chief Credit Officer

DEPARTMENT:

Credit

JOB HOLDER:

Abubakar Juma Adam

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JOB OBJECTIVES

The Chief Credit Officer is responsible for safeguarding the Bank’s credit risk assets by establishing a secure, flexible, and effective credit management framework.

The role ensures:

• Protection of the Bank’s credit portfolio through effective risk management practices.
• Compliance with regulatory requirements and credit risk guidelines within the country.
• Development and implementation of sound credit policies, procedures, and controls.
• Maintenance of a high-quality loan portfolio that balances risk and profitability.

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DUTIES & RESPONSIBILITIES

1. Credit Policy & Governance

• Supervise the development of clear credit policy guidelines, procedures, and process manuals aligned with the Bank’s credit policies and regulatory requirements.
• Ensure effective implementation and continuous improvement of credit policies.
• Communicate policy changes, process improvements, and credit initiatives across the Bank.
• Ensure compliance with internal and external credit regulations to protect the Bank from sanctions.

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2. Credit Risk Management

• Maintain a high-quality credit portfolio based on internationally accepted risk rating models.
• Ensure credit facilities are adequately secured and generate appropriate returns relative to accepted risks.
• Utilize credit management software to ensure compliance throughout the credit lifecycle, including:
  • Target Market Definition
  • Credit approval and extension
  • Credit utilization
  • Ongoing monitoring
  • Recovery and collection processes
• Identify causes of credit failures and share lessons learned across the Bank to prevent recurrence.
• Implement approved sanctions against officers responsible for credit policy violations or credit-related failures.

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3. Credit Team Management & Development

• Ensure Credit Officers execute assigned responsibilities effectively and in accordance with approved procedures.
• Promote credit awareness across the Bank through periodic training, assessments, and knowledge-sharing initiatives.
• Supervise activities of the following functions:
  • Credit Analysis, Structuring & Product Programmes
  • Credit Administration, Monitoring & Reporting
  • Recovery and Remedial Management
• Ensure effective delegation, performance management, and development of credit teams.

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4. Credit Administration & Portfolio Monitoring

• Ensure high credit administration standards through proper:
  • Documentation
  • Archiving systems
  • Reporting mechanisms
  • Monitoring processes
• Ensure timely responses to internal and external queries within agreed turnaround times.
• Ensure effective monitoring of loan performance and early identification of credit risks.
• Support development of product programmes that meet market needs while protecting the Bank’s interests.

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5. Recovery & Remedial Management

• Oversee recovery strategies for distressed and non-performing loans.
• Ensure effective remedial actions are implemented to minimize credit losses.
• Monitor recovery performance against approved targets and budgets.

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KEY PERFORMANCE INDICATORS (KPIs)

Performance will be measured based on:

• Timely responses to internal and external credit-related queries.
• Effectiveness of credit policies and processes in reducing loan defaults.
• Net recoveries versus approved budget.
• Percentage of non-performing loans (NPLs) compared to total approved loans.
• Number of recurring audit exceptions.
• Credit processing and approval turnaround time.
• Minimization of loan loss provisions.
• Compliance with internal and external credit policies.
• Level of customer satisfaction.
• Overall quality and profitability of the credit portfolio.

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JOB REQUIREMENTS

Education

• Bachelor’s Degree in a relevant discipline.
• Advanced qualifications are compulsory, including one or more of the following:
  • MBA
  • MSc
  • MA
  • ML
  • Relevant Professional Qualifications

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Experience

• Minimum of 10 years of relevant banking experience; or
• 15 years of related non-banking experience.

Experience should include:

• Credit risk management.
• Loan structuring and approval.
• Portfolio management.
• Banking operations.
• Credit recovery and remedial management.

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KEY COMPETENCY REQUIREMENTS

Knowledge

The candidate should possess strong knowledge in:

• Credit structuring.
• Relationship management.
• Product development.
• Banking operations.
• Credit risk management.
• Fraud detection and control.
• Internal audit practices.
• Accounts management.
• Treasury operations.
• Domestic and international banking operations.

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Skills & Competencies

Required competencies include:

• Professional disposition.
• Strategic thinking and business awareness.
• Strategy formulation.
• Creativity and innovation.
• Resource management.
• Delegation and empowerment.
• Ability to inspire and manage change.
• Analytical thinking.
• Decision-making skills.
• Problem-solving skills.
• Diversity management.
• Interrogation and investigation skills.
• Communication skills.
• Auditing skills.
• Accounting skills.

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REPORTING RELATIONSHIPS

Functionally Reports To:
Managing Director / Chief Executive Officer (MD/CEO)

Administratively Reports To:
Managing Director / Chief Executive Officer (MD/CEO)

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SUPERVISION RESPONSIBILITIES

The Chief Credit Officer supervises:

1. Credit Analysis, Structuring & Product Programmes
2. Credit Administration, Monitoring & Reporting
3. Recovery and Remedial Management

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Applications must be channeled through recruitment.tanzania@ubagroup.com

• Subject title must be Application for (name of the role).

• Please attach your Cover letter, CV & all Academic Certificates.

• Only shortlisted candidates will be contacted.