Co-op Bank Tanzania – Career Opportunities ( 14  Posts) , Dar es Salaam October 2026

Employer: Co-op Bank Tanzania (Ustawi kwa Wote)

General Note: Women and persons with disabilities are encouraged to apply. Only shortlisted candidates will be contacted.

Detailed Job Listings

1. Manager – Bancassurance and Principal Officer

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Develop and implement bancassurance strategies to grow insurance business and revenue.

  • Manage relationships with insurance companies and other strategic partners.

  • Drive distribution and cross-selling of insurance products through bank branches and digital channels.

  • Identify new business opportunities and develop innovative insurance solutions.

  • Monitor sales performance, profitability, and achievement of bancassurance targets.

  • Lead, coach, and develop teams responsible for bancassurance sales and service delivery.

  • Ensure compliance with insurance regulations, banking policies, and applicable regulatory requirements.

  • Monitor customer experience, resolve escalated issues, and promote retention.

  • Prepare periodic reports on business performance, market trends, and growth opportunities.

• Qualifications & Experience:

  • Bachelor’s Degree in Insurance, Finance, Banking, Business Administration, or a related field.

  • Relevant experience in bancassurance, insurance business development, or financial services management.

  • Strong knowledge of insurance products, distribution channels, and regulatory requirements.

  • Proven track record in business development, partnership management, and revenue growth.

  • Proven ability to acquire customers and achieve lending and business targets.

  • Strong leadership, negotiation, analytical, and relationship management skills.

  • Relevant professional insurance qualifications are an added advantage.

2. Team Leader

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Lead and supervise Business Relationship Officers to achieve branch business targets.

  • Drive customer acquisition, deposit mobilization, lending growth, and revenue generation.

  • Enhance customer experience, satisfaction, and retention through quality service delivery.

  • Develop and implement branch business development strategies to identify new market opportunities.

  • Monitor team performance, provide coaching, and support staff development.

  • Build and maintain strong relationships with existing and prospective customers.

  • Monitor sales performance, prepare reports, and recommend improvement initiatives.

  • Address customer complaints and ensure timely resolution of service issues.

  • Ensure compliance with banking policies, procedures, and regulatory requirements.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Business Administration, Marketing, or a related field.

  • Relevant banking experience in business development, sales, customer relationship management, or customer experience.

  • Previous experience supervising or leading a team is an added advantage.

  • Proven ability to achieve sales targets, grow customer portfolios, and deliver excellent customer service.

  • Strong leadership, coaching, negotiation, and communication skills.

  • Good knowledge of banking products, credit processes, and regulatory requirements.

3. Human Resources Business Partner (HRBP)

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Partner with business leaders to implement HR strategies aligned with organizational objectives.

  • Coordinate performance management processes, including KPI setting, performance reviews, and evaluation.

  • Identify training needs and coordinate staff training and development programmes.

  • Manage recruitment processes, including workforce planning, sourcing, interviewing, and onboarding.

  • Provide HR advisory support on employee relations, talent management, and organizational development.

  • Monitor HR metrics and prepare reports to support informed management decisions.

  • Support employee engagement, talent retention, and succession planning.

  • Ensure compliance with HR policies, employment laws, and regulatory requirements.

• Qualifications & Experience:

  • Bachelor’s Degree in Human Resources Management, Business Administration, or a related field.

  • Relevant experience in HR Business Partnering or general HR management.

  • Strong expertise in performance management, training and development, and recruitment.

  • Good knowledge of employment laws, HR policies, and best practices.

  • Excellent communication, analytical, interpersonal, and stakeholder management skills.

  • Professional HR certification is an added advantage.

4. Relationship Manager – Internet Banking

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Grow and manage Internet and Digital Banking customer relationships.

  • Drive customer acquisition, digital adoption, transactions, and revenue.

  • Promote Internet Banking products and provide customer support.

  • Monitor customer usage and identify business growth opportunities.

  • Ensure excellent customer experience, compliance, and information security.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Business Administration, IT, Computer Science, Marketing, Economics, Accounting, or related field.

  • 3–5 years’ relevant banking experience, preferably in Internet/Digital Banking, Retail Banking, Sales, or Relationship Management.

  • Proven experience in agent/customer acquisition, digital channel adoption, and business growth.

  • Strong knowledge of digital banking and electronic payment channels.

5. Branch Quality Assurance

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Monitor branch operations to ensure compliance with internal policies and regulatory requirements.

  • Conduct branch quality assurance reviews, inspections, and operational audits.

  • Identify operational gaps, risks, and control weaknesses and recommend corrective actions.

  • Assess compliance with customer service standards and operational procedures.

  • Prepare quality assurance reports and follow up on implementation of recommendations.

  • Promote continuous improvement, operational efficiency, and risk management.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Accounting, Business Administration, or a related field.

  • Relevant experience in quality assurance, internal controls, banking operations, risk, or compliance.

  • Strong analytical, reporting, and problem-solving skills.

  • Good knowledge of banking procedures, regulatory requirements, and risk management.

  • High attention to detail, integrity, and ability to work independently.

6. Relationship Manager – Personal Banking

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Grow and manage personal banking customer relationships.

  • Drive deposits, lending, investments, and retail product sales.

  • Acquire new customers and grow existing portfolios.

  • Achieve sales, revenue, and portfolio targets.

  • Deliver excellent customer experience while ensuring compliance.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Economics, Business Administration, Marketing, Accounting, or related field.

  • 3–5 years’ relevant banking experience, preferably in Personal/Retail Banking, Relationship Management, or Sales.

  • Proven experience in customer acquisition, deposits, lending, and business development.

  • Strong knowledge of personal banking products and proven sales performance.

  • Professional certification / postgraduate qualification is an added advantage.

7. Relationship Manager – Group Lending

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Drive growth of the group lending portfolio, loan disbursements, and deposits.

  • Identify, recruit, and develop relationships with groups, associations, and community-based organizations.

  • Assess group loan applications and ensure compliance with credit policies and lending procedures.

  • Monitor loan portfolio quality, repayments, and recovery of overdue facilities.

  • Develop and implement strategies to achieve group lending business growth, profitability, and portfolio targets.

  • Ensure compliance with banking regulations, risk management standards, and internal policies.

  • Prepare periodic reports on portfolio performance, business growth, and credit quality.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Economics, Business Administration, or a related field.

  • Relevant experience in group lending, microfinance, credit management, or relationship management.

  • Strong skills in business development, credit assessment, portfolio monitoring, and loan recovery.

  • Proven ability to acquire customers and achieve lending and business targets.

  • Excellent communication, negotiation, and relationship management skills.

8. Sales Support Officer

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Provide administrative and operational support to the sales and business development teams.

  • Support customer acquisition, onboarding, and account opening processes.

  • Coordinate sales activities and monitor progress against business targets.

  • Respond to customer inquiries and coordinate timely resolution of service issues.

  • Support the promotion of banking products and services.

  • Coordinate with relevant departments to ensure efficient delivery of customer solutions.

  • Ensure compliance with banking policies, procedures, and regulatory requirements.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Business Administration, Marketing, or a related field.

  • Relevant experience in sales support, customer service, or banking operations is an added advantage.

  • Strong administrative, analytical, and organizational skills.

  • Good communication, interpersonal, and customer service skills.

  • Proficiency in Microsoft Office applications and ability to prepare accurate reports.

  • High attention to detail, teamwork, and commitment to achieving business targets.

9. Relationship Manager – Value Chain & Asset Financing

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Drive growth of the value chain and asset financing portfolio, deposits, and revenue.

  • Identify and develop relationships with businesses, suppliers, distributors, manufacturers, and strategic partners.

  • Identify financing opportunities across key economic sectors and develop suitable financing solutions.

  • Assess credit applications and structure financing facilities in line with the Bank’s credit policies.

  • Monitor financed assets, loan repayments, and portfolio quality to minimize credit risks.

  • Develop strategies to achieve business growth, profitability, and portfolio targets.

  • Ensure compliance with banking regulations, credit policies, and risk management standards.

  • Prepare periodic reports on portfolio performance, business opportunities, and market trends.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Economics, Business Administration, Accounting, or a related field.

  • Relevant experience in asset financing, value chain financing, credit management, or relationship management.

  • Strong knowledge of credit analysis, financial assessment, and lending products.

  • Proven ability to develop strategic partnerships, acquire customers, and achieve business targets.

  • Excellent negotiation, communication, and customer relationship management skills.

10. Procurement & Facilities Officer

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Coordinate procurement of goods and services in line with Bank policies and regulations.

  • Manage suppliers, contracts, and procurement records.

  • Oversee office facilities, maintenance, utilities, security, and cleaning.

  • Monitor inventory, procurement costs, and facilities expenditure.

  • Ensure efficient facilities management and compliance with internal controls.

• Qualifications & Experience:

  • Bachelor’s Degree in Procurement and Supplies Management, Materials Management, Logistics, Facilities Management, or a related field.

  • At least 3 years’ relevant experience in procurement, supplies, or facilities management.

  • Relevant professional certification is an added advantage.

  • Strong negotiation, organizational, and analytical skills.

11. Relationship Manager – MSMEs, SMEs & Emerging Corporate

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Grow the MSME, SME, and Emerging Corporate customer portfolio, deposits, lending, and revenue.

  • Identify and acquire new business customers while strengthening existing relationships.

  • Assess customer financing needs and recommend suitable banking products and credit solutions.

  • Conduct credit assessments and ensure quality loan portfolio management.

  • Monitor loan repayments, manage credit risks, and support recovery of overdue facilities.

  • Develop and implement strategies to achieve business growth and profitability targets.

  • Ensure compliance with banking policies, credit procedures, and regulatory requirements.

  • Prepare periodic reports on portfolio performance, customer growth, and business opportunities.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Economics, Business Administration, Accounting, or a related field.

  • Relevant experience in relationship management, SME lending, credit, or business development.

  • Strong knowledge of credit analysis, financial assessment, and portfolio management.

  • Proven ability to acquire customers, grow business portfolios, and achieve targets.

  • Excellent negotiation, communication, and customer relationship management skills.

12. Relationship Manager – Agency Banking

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Recruit, onboard, and manage Agency Banking agents.

  • Grow the agent network, customers, transactions, deposits, and revenue.

  • Monitor agent performance and provide business support.

  • Promote Agency Banking products and ensure compliance.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Business Administration, Marketing, Economics, Accounting, or related field.

  • 3–5 years’ relevant banking experience, preferably in Agency Banking, Retail Banking, Sales, or Business Development.

  • Proven experience in agent/customer acquisition and business growth.

  • Strong knowledge of Agency Banking and digital financial services.

13. Branch Manager

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Lead branch operations and drive business growth, deposits, lending, and profitability.

  • Grow customer relationships and deliver excellent customer experience.

  • Achieve branch sales and revenue targets.

  • Manage credit quality, risks, and regulatory compliance.

  • Lead, coach, and develop branch staff.

  • Monitor branch performance and operational efficiency.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Economics, Business Administration, Accounting, or related field.

  • 5+ years’ relevant banking experience, preferably in Branch Management or a senior banking role.

  • Proven experience in business development, lending, customer relationship management, and branch operations.

  • Strong knowledge of banking operations, credit, risk, and compliance.

14. Business Relationship Officer

• Application Details: Send CV to HRRECRUITMENT@cbtbank.co.tz. Deadline: Monday, 09th November 2026 at 5:30 PM.

• Key Responsibilities:

  • Grow customer relationships, deposits, and lending business.

  • Identify new business opportunities and acquire customers.

  • Promote banking products and services.

  • Deliver excellent customer service and ensure customer retention.

  • Support loan processing, credit monitoring, and recovery.

  • Ensure compliance with banking policies and regulatory requirements.

• Qualifications & Experience:

  • Bachelor’s Degree in Banking, Finance, Business Administration, Economics, or a related field.

  • Relevant banking experience in sales, lending, or customer relationship management.

  • Strong business development, communication, and customer service skills.

  • Proven ability to achieve sales and business targets.

  • Strong knowledge of banking operations, credit, risk, and compliance.

How to Apply

Interested candidates who meet the requirements for any of the positions listed above should submit their CV to HRRECRUITMENT@cbtbank.co.tz.

• Application Deadline: Monday, 09th November 2026 at 5:30 PM.

• Important Note: Women and persons with disabilities are encouraged to apply. Only shortlisted candidates will be contacted.