Website NexusNet
NexusNet Ltd
Customer Care (Agent Night Shift) at NexusNet , Arusha April 2026
NexusNet Limited is a Tanzanian technology services provider that specializes in providing affordable and reliable broadband internet access to homes, small businesses, and low-income or rural communities. Based in Arusha with additional operations in Dar es Salaam, the company positions itself as a pioneer of internet services in the region, utilizing advanced fiber-optic technology like Fiber To The Home (FTTH) to ensure uninterrupted connectivity. Beyond standard internet, NexusNet offers integrated digital packages such as WIFI CCTV combos and subscription-free cable TV to enhance the security and entertainment options available to its customers.
In addition to its role as an Internet Service Provider (ISP), NexusNet delivers a comprehensive portfolio of ICT solutions including networking, enterprise software, and managed digital services for various sectors. Their service range extends to specialized technological fields such as real-time vehicle and asset tracking via GPS, IoT-integrated logistics, and web hosting. The company is known for its customer-centric approach, focusing on long-term partnerships and scalable technologies that allow local businesses and public institutions to undergo digital transformation at an affordable cost.
CAREER OPPORTUNITY: NEXUSNET
NexusNet is currently hiring for the position of Customer Care (Agent Night Shift). This is a great opportunity for professionals based in Arusha to join a dynamic telecommunications team.
Key Responsibilities
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Make calls with customers.
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Identify and solve issues.
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Retain customers.
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Offer solutions and packages.
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Report feedback.
Requirements
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Education: Diploma or Degree in IT, Marketing, Business Administration, or a related field.
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Experience: Minimum of 1 year in Customer Care.
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Location: Must be based in Arusha.
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Skills: Strong communication skills.
How to Apply
Interested candidates should submit their Application Letter, CV, and Certificates combined into one (1) PDF file.
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Email Addresses: applications@nexusnet.co.tz or hr@nexusnet.co.tz.
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Email Subject: Must be “Application for Customer Care”.
Application Deadline: 30 April 2026.
To apply for this job email your details to applications@nexusnet.co.tz