DFS Business Development Manager Job Vacancy at KCB Bank Tanzania Dar es Salaam August 2026

DFS Business Development Manager – Dar es Salaam at KCB Bank

KCB Bank Tanzania is hiring a DFS Business Development Manager to drive growth and adoption of Digital Financial Services (DFS) in Dar es Salaam.

Job Details

• Position: DFS Business Development Manager
• Job ID: 6492
• Location: Dar es Salaam, Tanzania
• Job Category: Management
• Employment Type: Full-time
• Posted: 24 August 2026
• Deadline: 7 September 2026 at 8:00 PM
• Minimum Experience: 4 years
• Minimum Education: Bachelor’s degree

Key Responsibilities

1. Drive DFS Business Growth

• Develop strategies to increase customer acquisition, transaction volumes and revenue.
• Grow digital and other banking channels in Dar es Salaam.

2. Increase Mobile & Internet Banking Adoption

• Onboard retail, SME and corporate customers.
• Drive active usage of mobile and internet banking platforms.

3. Grow Merchant Acquiring

• Identify and acquire merchants for:
  • POS
  • KCB LIPA
  • Online payment solutions
• Increase card and digital payment usage.

4. Develop Agency Banking Network

• Recruit, onboard and train agency banking partners.
• Manage agents to improve accessibility and transaction growth.

5. Build Strategic Partnerships
Develop relationships with:

• Business organizations
• Payment service providers
• Tourism stakeholders
• Community organizations

6. Market Intelligence

• Analyze market trends and competitor activity.
• Study customer behavior.
• Identify emerging business opportunities.

7. Sales & Business Development

• Generate leads and manage the sales pipeline.
• Conduct sales presentations.
• Negotiate commercial terms.
• Close DFS business opportunities.

8. Performance Management
Monitor KPIs such as:

• Customer acquisition
• Active digital users
• Transaction volumes
• Merchant growth
• Agent productivity
• Revenue generation

9. Cross-Functional Coordination
Work with business, operations, technology, risk, compliance, marketing and branch teams to successfully implement DFS solutions.

Qualifications & Experience

Required:

• Bachelor’s degree in Banking, Finance or an equivalent field.
• Minimum 4 years of relevant experience.

Added advantages:

• Experience/background in merchant acquiring and cards.
• Master’s degree in Business Administration (MBA).

Ideal Candidate

This position is particularly suitable for someone with experience in:

• Digital Financial Services (DFS)
• Digital banking
• Business development
• Merchant acquiring
• Cards and payment solutions
• Agency banking
• Sales and relationship management
• Customer acquisition
• Fintech/payment services

The 4-year experience requirement makes this a mid-to-senior-level management position.

How to Apply

Apply through KCB Bank’s recruitment portal:

CLICK/TAP HERE TO APPLY:

Application deadline: 7 September 2026 at 8:00 PM.