FTTH PMO Support at Vodacom – September 2026

Employer: Vodacom Tanzania
Position: FTTH PMO Support
Employment Type: Full-time
Industry: Telecommunications
Location: Tanzania

About Vodafone

At Vodafone, the company is focused on shaping the future of connectivity for customers while creating opportunities for employees to grow, solve complex challenges, and contribute to a more sustainable and inclusive world.

Job Description

Role Purpose

The FTTH PMO Support will be responsible for planning, coordinating, monitoring, and supporting the successful delivery of FTTH commercial initiatives and projects.

The role covers project governance, business reporting, customer experience improvement, commission management, pricing implementation, and after-sales support initiatives.

Key Accountabilities and Decision Ownership

• Plan and track FTTH commercial projects and strategic initiatives.
• Maintain roadmaps, implementation plans, action logs, and governance reports.
• Manage risks, issues, dependencies, and corrective actions.
• Implement and govern FTTH pricing and sales commission initiatives.
• Coordinate cross-functional teams to deliver FTTH priorities.
• Improve the customer journey using feedback, complaints, and performance insights.
• Drive FTTH product launches, enhancements, migrations, and process changes.
• Lead governance forums, stakeholder communication, and action follow-up.

Who You Are

Core Competencies, Knowledge and Experience

• Project planning, governance, risk management, and performance reporting.
• Knowledge of FTTH commercial operations, including pricing, commissions, product implementation, and customer journey management.
• Data analysis and reporting using Microsoft Excel, PowerPoint, Power BI, and project tracking tools.
• Collaboration and teamwork.
• Strong analytical skills.
• Stakeholder coordination.
• Customer centricity.
• Strong communication skills.
• Problem-solving ability.
• Results orientation.
• Planning and organization.
• Accountability.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Project Management, Telecommunications, Engineering, Marketing, or a related field.
• At least 3 years’ experience in project coordination, PMO support, commercial operations, customer experience, or product implementation, preferably within telecommunications or FTTH.
• Working knowledge of project governance, risk management, stakeholder coordination, and management reporting.
• Understanding of FTTH products, customer journeys, pricing, commissions, and after-sales operations.
• Proficiency in Microsoft Excel, PowerPoint, and project tracking or reporting tools.
• Knowledge of Power BI or Microsoft Project is an advantage.
• Project management certification such as PMP, PRINCE2, or Agile is an added advantage.

Not a Perfect Fit?

Vodafone encourages candidates to apply even if they do not meet every desired criterion. The company is committed to creating an inclusive workplace where people from different professional and personal backgrounds can thrive.

Candidates may also be considered for other opportunities that match their skills and experience.

About Vodafone

Vodafone is a leading international telecommunications company serving millions of customers. The company believes connectivity can be a force for good and uses technology to improve people’s lives, connect communities, and support a more sustainable future.

Vodafone promotes diversity, equal representation, and an inclusive workplace where employees feel safe, valued, and respected.

Candidates requiring reasonable adjustments or accessibility support during the recruitment process can refer to Vodafone’s application-adjustments guidance.

Job Details

Job Title	FTTH PMO Support
Employer	Vodacom Tanzania / Vodafone
Job Type	Full-time
Field	Telecommunications
Experience	At least 3 years
Education	Bachelor’s degree
Key Areas	FTTH, PMO, Project Coordination, Commercial Operations, Customer Experience
Certifications	PMP, PRINCE2 or Agile – added advantage

How to Apply

Interested and qualified candidates should submit their applications through the official Vodafone careers portal.

CLICK HERE TO APPLY

Application: Follow the instructions provided on the official application page.

Posted: September 14, 2026