HR Generalist – Swissport Tanzania Plc

Company: Swissport Tanzania Plc
Position: HR Generalist
Number of Positions: 1
Duty Station: Kilimanjaro International Airport (JRO)
Location: Kilimanjaro, Tanzania
Contract Type: Fixed-term
Reports To: HR Manager / Station Manager
Posted: 3 September 2026
Application Deadline: 5 September 2026

About Swissport Tanzania Plc

Swissport Tanzania Plc is an aviation ground-services provider operating at Julius Nyerere International Airport (JNIA) and Kilimanjaro International Airport (JRO). The company provides ground-handling services to international and domestic airlines, with a strong focus on safety, operational excellence and customer satisfaction.

Job Summary

The HR Generalist will provide technical and administrative HR support while ensuring compliance with Tanzanian labour laws, workplace policies, trade-union requirements, health and safety standards, and workers’ compensation requirements.

The role covers a broad range of HR functions, including employee relations, payroll, HR administration, recruitment, disciplinary matters, employee welfare, HR reporting, labour relations and compliance.

Key Responsibilities

HR Administration & Employee Records

• Maintain accurate and up-to-date employee information in the HRMS.
• Manage onboarding, confirmations, contract changes and title changes.
• Lead and coordinate HR administrative activities.
• Manage headcount reporting through DCM, Heatmap and Labour Relations systems.
• Prepare monthly, quarterly and year-end HR reports.
• Maintain personnel statistics and records.
• Coordinate departmental meetings.

Employee Relations & Labour Relations

• Manage labour-related disputes.
• Handle disciplinary matters and employee relations issues.
• Ensure compliance with the company’s Code of Conduct and administrative policies.
• Represent the company before the Commission for Mediation and Arbitration (CMA) and other courts.
• Prepare relevant court documents and support preparation of witnesses and evidence.
• Work with staff representatives on welfare and working-condition matters.
• Address absenteeism issues with operational leaders.

Recruitment

• Assist with recruitment activities.
• Ensure appropriate employee vetting is completed.
• Conduct or coordinate reference and background checks before engagement or confirmation.

Payroll & Employee Benefits

• Reconcile general employee payroll.
• Manage employee sickness-tracking systems.
• Handle Loan Board matters.
• Ensure social-scheme and employee welfare matters are properly managed.

Employee Welfare & Engagement

• Plan and coordinate employee engagement programmes.
• Oversee staff welfare.
• Organise health sensitisation and awareness programmes.
• Champion sports and employee engagement activities.
• Coordinate exit procedures and ensure exit protocols are properly implemented.

Training & Development

• Work with the Training team to ensure employees attend scheduled training.
• Provide training and guidance to operational leaders on employee engagement issues.
• Support health, safety and awareness training.

Health, Safety & Compliance

• Ensure employees comply with Security, Health, Safety and Environmental procedures.
• Ensure employees receive and correctly use appropriate PPE.
• Ensure compliance with relevant employment and labour legislation.
• Maintain awareness of workplace safety and employee compensation requirements.

Coordination & Reporting

• Work closely with Planning to maintain accurate staff data and identify staffing gaps.
• Collaborate with Finance regarding procurement of staff uniforms.
• Prepare quality quarterly and year-end HR reports.
• Gather, analyse and present personnel-related statistics and information.

Required Qualifications

• Bachelor’s degree in Human Resources Management (HRM) or Social Sciences.
• At least 3 years of relevant experience related to the duties and responsibilities of the position.
• Knowledge of the legal and regulatory framework of Tanzania.

Required Competencies

The successful candidate should demonstrate:

• Strong interpersonal and communication skills.
• Ability to work effectively in a diverse workplace.
• Independent judgement and decision-making.
• Ability to handle confidential information.
• Investigation and claims-analysis skills.
• Strong analytical and critical-thinking abilities.
• Ability to summarise and present information effectively.
• High integrity and professional accountability.
• Strong teamwork skills.
• Excellent attention to detail.
• Understanding of data protection and confidentiality.
• Ability to work under pressure.
• Customer-service orientation.
• Flexibility to work shifts, weekends and public holidays.
• Strong commitment to safety and compliance.

Ideal Candidate

The strongest candidate will have a degree in HRM or Social Sciences plus at least three years of practical HR experience, particularly in:

• Employee relations
• Labour relations
• HR administration
• Payroll and employee records
• Recruitment and background checks
• Disciplinary procedures
• HR reporting
• Employee welfare
• Tanzanian labour law
• CMA processes
• Health and safety
• Working in a high-volume operational environment

Important: This is not purely an administrative HR position. The role has significant responsibility for labour relations, employee disputes, disciplinary matters, compliance, payroll, HR reporting and employee welfare.

Application Requirements

Applicants should submit:

1. Updated CV
2. Application letter
3. The position being applied for should be clearly stated in the email subject line.

Email: TZ.info@Swissport.com

Email subject: HR Generalist

Application Deadline

5 September 2026

Given that today is 3 September 2026, applicants have approximately 2 days to submit their applications.

Important Notice

Swissport Tanzania Plc states that it is an equal opportunity employer and does not charge applicants fees at any stage of recruitment. Be cautious of anyone requesting payment in connection with this vacancy.