IT Manager – Mobile Money Technology Integrations and Business Reporting Job Vacancy at Airtel Tanzania – November 2026

Job Title: IT Manager – Mobile Money Technology Integrations and Business Reporting
Company: Airtel Tanzania
Location: Dar es Salaam, Tanzania
Job Category: ICT Jobs, Information Technology Jobs
Date Posted: 2 November 2026

About Airtel Africa

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation and an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of the communities we serve. We roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team, with excellent opportunities to build a career in your field of expertise across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remains fully committed to diversity and inclusion in the workplace.

Key Responsibilities

1. Manage All Business Reporting Activities

• Manage all aspects of business reporting across departments, system applications, and partners.

• Extract required daily and ad hoc reports to support business decision-making, involving regular interaction with database systems.

• Ensure reports are accurate and delivered on time within agreed Service Level Agreements (SLAs).

• Administer reporting servers and maintain data mining and Online Analytical Processing (OLAP) systems.

• Design SQL scripts to automate reporting processes.

• Develop improved and simplified reporting solutions for major business incidents.

• Provide detailed analysis and reports on business-related issues concerning key performance indicators (KPIs), such as Revenue Earning Customers (REC).

• Run dashboards to monitor the status of reports submitted to Airtel local and Group Management.

• Ensure all required files are received from the network into the mediation staging server and subsequently delivered to the Business Intelligence (BI) platform. Work closely with other teams to resolve file transfer issues and delays.

• Design effective reporting solutions to support business analytics and decision-making.

• Perform daily and weekly BI and Tanzania Revenue Authority (TRA) reconciliations.

• Work with the Revenue Assurance (RA) and Finance teams to ensure the accuracy of TRA and BI reports.

2. Drive AM IT Strategy and Ensure Alignment with Business and Group Strategy

• Work with the AM Partner to define a comprehensive AM IT roadmap addressing current and future technology needs, including infrastructure and applications, in alignment with Airtel Tanzania’s overall strategy and local business requirements.

• Establish periodic identification and prioritisation of AM IT actions through regular reviews of business requirements and operational risks.

• Communicate IT plans regularly to other business departments.

• Contribute to business success as a member of the Operational Leadership Team.

• Supervise all AM and merchant standard integrations and provide necessary support.

• Support merchant connectivity and resolve related technical issues.

3. Manage Government and Third-Party Partner Integrated Systems

• Design, facilitate, and lead collaboration between internal and external business units to ensure successful delivery of Government and third-party partner integrated systems and projects.

• Take overall responsibility for the operations of all Government-integrated systems and infrastructure.

• Oversee the operations, maintenance, and monitoring of Government and third-party partner integrated systems.

• Manage day-to-day systems operations, including performance monitoring, utilisation monitoring, and database optimisation.

• Conduct capacity planning and management.

• Handle incidents and escalations.

• Ensure continuous service availability, with minimal disruptions, in line with performance targets and internal SLA requirements.

• Manage system changes in accordance with established change management policies.

• Manage suppliers and contractors supporting Government and third-party partner integrated systems.

• Ensure adequate controls and security measures are implemented across all critical components of integrated systems to protect the business.

4. Ensure Stability and Reliability of Critical Systems and Operations

• Work with relevant partners to design, build, and maintain highly available and resilient IT infrastructure with adequate Disaster Recovery (DR) provisions to support business continuity and service availability.

• Ensure continuous availability, reliability, and performance of Airtel Tanzania’s Information Systems, Data Centre Facilities, CCT, and other technology systems supporting AM, BI, TRA, TCRA, and PRETUPS platforms.

• Minimise potential risks to business objectives through proactive infrastructure capacity planning and provision of end-to-end information systems capabilities.

• Manage information security and IT risks.

5. Manage Partner Relationships

• Manage AM partners and ensure service delivery meets agreed quality standards and Service Level Agreements (SLAs).

• Ensure value delivery to Airtel Tanzania through effective oversight of managed services.

• Maintain alignment between IT activities and business priorities by ensuring partners develop and target IT capabilities towards high-impact business initiatives.

6. IT Cost Management

• Manage IT Operational Expenditure (OPEX) and Capital Expenditure (CAPEX) for AM, BI, TRA, TCRA, and PRETUPS systems.

• Ensure all IT spending and investments are aligned with the approved Annual Operating Plan (AOP).

7. Manage Timely Project Rollout and IT Governance

• Establish appropriate governance mechanisms for Airtel Tanzania’s technology architecture, information assets, projects, infrastructure, applications, and IT processes.

• Oversee the development and implementation of appropriate information management policies and procedures.

• Ensure IT solutions supporting commercial products and services are delivered on schedule and within budget through effective management of IT projects and programmes.

Qualifications and Requirements

Educational Qualifications

• University degree in a relevant field.

• Possession of an advanced degree and/or Master of Business Administration (MBA) will be an added advantage.

• Professional qualifications or certifications in Database Management, Reporting Systems, Programming, Project Management Techniques, or related disciplines.

Relevant Experience

• Between 4 and 7+ years of relevant professional experience.

• At least two (2) years of experience in a management role, preferably within the IT or telecommunications industry.

• Proven experience in delivering multiple complex projects.

• Demonstrated ability to establish and institutionalise IT processes.

How to Apply

Interested and qualified candidates should submit their applications through Airtel Tanzania’s official recruitment portal.

Applicants are advised to review the job description and qualification requirements carefully before applying. Ensure that all required information and supporting documents are submitted.

CLICK HERE TO APPLY