Key Account Manager Job Vacancy at Benter Group Limited, Arusha – October 2026

Job Details

• Company: Benter Group Limited
• Position: Key Account Manager
• Location: Arusha, Tanzania
• Employment Type: Full-Time
• Department: Sales & Business Development
• Reports To: Head of Business Development
• Application Deadline: 23 October 2026
• Application Email: recruitment@bentergroup.co.tz

About the Role

Benter Group Limited is seeking an experienced and results-driven Key Account Manager to manage and grow relationships with its most important clients. The successful candidate will identify business opportunities, develop strategic account plans, understand customers’ business and technology needs, and drive revenue growth while maintaining high levels of customer satisfaction.

The ideal candidate should have a strong understanding of Information and Communication Technology (ICT) solutions, excellent relationship management skills, and a proven track record in business-to-business (B2B) and consumer-to-business (C2B) technology sales.

Key Responsibilities

• Serve as the primary point of contact for assigned strategic accounts.
• Identify, qualify, and pursue new business opportunities within existing and prospective customer accounts.
• Maintain regular communication with customers and ensure high levels of customer satisfaction.
• Build and maintain strong, long-term relationships with key customers and decision-makers.
• Understand customers’ business objectives, technology environments, challenges, and future requirements.
• Translate customers’ business challenges into commercially viable technology solutions.
• Develop and implement strategic account plans aligned with customer needs and company objectives.
• Conduct regular account reviews and identify opportunities to increase customer value.
• Drive sales of the company’s ICT products and services.
• Develop and manage sales pipelines to consistently achieve or exceed revenue and gross-margin targets.
• Prepare and deliver compelling sales proposals, presentations, and quotations.
• Lead commercial negotiations and develop solutions that support successful contract and sales closures.
• Identify cross-selling and upselling opportunities across the company’s ICT portfolio.
• Collaborate with technical and presales teams to understand customer requirements and develop appropriate solutions.
• Monitor service delivery and coordinate with internal teams to resolve customer issues promptly.
• Maintain strong client relationships to support customer retention, account growth, and long-term business development.

Qualifications and Experience

Applicants should meet the following requirements:

• Education: Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field.
• Work Experience: Three to seven years of experience in ICT, technology, telecommunications, or B2B solution sales.
• Key Account Management: Demonstrated experience managing strategic customer accounts and building long-term business relationships.
• Sales Performance: Proven track record of achieving sales and revenue targets.
• Technical Understanding: Strong understanding of ICT products, services, and technology solutions.
• Business Development: Ability to identify opportunities, develop sales pipelines, and grow existing and prospective accounts.
• Negotiation Skills: Ability to prepare commercial proposals, negotiate effectively, and close sales opportunities.
• Relationship Management: Excellent communication, presentation, and customer engagement skills.
• Strategic Thinking: Ability to understand customer needs and develop account strategies that support business growth.

Mode of Application

Interested and qualified candidates should submit their updated CV and cover letter by email.

Application Email: recruitment@bentergroup.co.tz

Email Subject: Key Account Manager

Application Deadline: 23 October 2026

Applicants should clearly indicate “Key Account Manager” in the email subject line and submit their applications before the deadline.

Note: Only shortlisted candidates will be contacted.