M-Pesa Lead Southern

Employer: Vodacom Tanzania
Aggregate Function: Commercial
Business Area: Local M-Pesa
Duty Station: Mbeya, Tanzania
Employment Type: Full-Time
Contract Type: Permanent

About Vodacom

At Vodafone, we’re working hard to build a better future—a more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get things done together.

With Vodafone, employees can be themselves and belong, share inspiration, embrace new opportunities, thrive and make a real difference.

Role Purpose

The M-Pesa Lead Southern will be responsible for managing and growing the Vodacom M-Pesa business across all key performance indicators (KPIs) in the Southern Region.

The role will focus on:

• Growing the M-Pesa customer base across the Southern Region.
• Managing M-Pesa partners and customers through a strategic, on-the-ground commercial plan and ensuring successful implementation.
• Coordinating with stakeholders and managing M-Pesa ATL and BTL campaigns.
• Expanding M-Pesa footprint to maximize customers’ mobile money activities and increase M-Pesa Revenue Market Share.
• Effectively managing M-Pesa partners and maintaining close monitoring of market dynamics, including competitor activities that may affect the M-Pesa business.
• Recommending appropriate mitigation measures in response to market and competitor developments.
• Ensuring penetration of all M-Pesa products.

Key Responsibilities

• Design and implement the M-Pesa Regional Commercial Plan in line with the overall Vodacom M-Pesa annual strategy.
• Increase the width and depth of M-Pesa distribution to grow M-Pesa customers and revenues in line with regional targets.
• Coordinate sales and distribution activities within the region, including wakalas, super agents and merchants.
• Coordinate and support M-Pesa partners in the region.
• Optimize distribution partners’ returns in terms of ROI while ensuring mutually sustainable and healthy returns.
• Conduct information mining to facilitate M-Pesa performance reviews.
• Develop relevant action plans at the Region, Territory and Cluster levels.
• Prepare weekly reports for management meetings.
• Develop and execute approved quarterly and on-demand tactical plans.
• Ensure continuity of M-Pesa growth despite changing market dynamics.

Qualifications, Core Competencies, Knowledge and Experience

Academic Qualifications

• Bachelor’s degree or Advanced Diploma in a business-related field.

Professional Experience

• 3–5 years of varied experience in Mobile Money on-the-ground sales.
• At least 2 years of experience at a senior level.

Technical and Commercial Knowledge

• Extensive knowledge of the Mobile Financial Services business and value chain.
• Sound understanding of distribution models and route-to-market strategies.
• Strong knowledge of Mobile Money product penetration and on-the-ground execution.
• Strong Mobile Money commercial analysis skills.
• Sound sales and distribution experience, preferably combining FMCG and direct marketing experience.
• High-level planning and execution capabilities.

Management and Interpersonal Skills

• Ability to manage outsourcing partners to deliver business solutions and results.
• Ability to anticipate customer, competitor and market dynamics.
• Strong interpersonal skills and ability to relate effectively at all levels within the business.

Inclusion and Diversity

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is recognised and rewarded.

The company is committed to promoting inclusion for all and believes that diversity plays an important role in the success of its business. Vodafone actively encourages everyone to consider becoming part of its journey.

How to Apply

Interested and qualified candidates should submit their applications through the official Vodafone careers portal using the link below:

CLICK HERE TO APPLY