Quality & Safety Officer – CCBRT

Employer: CCBRT
Position: Quality & Safety Officer
Reference: 2026-29
Job Type: Full-time
Location: CCBRT Hospital, Dar es Salaam
Status: Re-advertised
Application Deadline: 15 September 2026

Job Purpose

The Quality & Safety Officer will support the Quality Assurance Department in monitoring and improving the quality and safety of healthcare services at CCBRT Hospital.

The position will monitor quality implementation across the organization, lead aspects of the Quality Improvement Plan (QIP), and conduct Nursing, Midwifery and Clinical Audits.

Key Responsibilities

1. Quality Management System (QMS)

• Lead and support implementation of 5S, KAIZEN and Total Quality Management (TQM).
• Support the development and integration of the Quality Management System into HMIS.
• Conduct staff training and awareness sessions on:
  • 5S
  • KAIZEN
  • TQM
  • Lean principles

2. Quality Assurance Support

• Support the Head of Quality Assurance with daily quality-related activities.
• Conduct internal quality audits.
• Follow up on audit findings and corrective actions.
• Prepare quality reports.
• Support the hospital’s quality-related complaint management process.
• Support scientific and structured problem-solving processes.

3. Quality Improvement Plan

• Monitor compliance with the agreed Quality Management System.
• Assess documentation and identify quality gaps.
• Conduct capacity building based on identified gaps.
• Support departments in improving processes, procedures and guidelines.
• Assist with drafting and reviewing quality-related documents.
• Plan and conduct annual quality training programmes.

4. Quality Improvement & Patient Feedback

• Lead implementation of the CCBRT Quality Improvement Plan.
• Collect and analyse client feedback.
• Prepare weekly, monthly and quarterly reports.
• Train teams on areas requiring improvement based on customer feedback.
• Support review of Standard Operating Procedures (SOPs).
• Communicate progress of quality improvement initiatives.
• Coordinate internal assessments on Infection Prevention and Control (IPC).

5. Clinical & Nursing Audits

• Conduct Nursing and Midwifery audits.
• Perform clinical audits.
• Assess compliance with quality and clinical standards.
• Identify areas requiring corrective action and improvement.

Required Qualifications & Experience

Education

Applicants must hold a degree in a health-related field, such as:

• Medicine
• Nursing
• Midwifery
• Health Administration
• Public Health

Experience

• Minimum 3 years of clinical experience.
• Experience working in a Quality/Quality Assurance section is an advantage.
• Practical clinical experience managing different categories of patients.

Key Skills

Candidates should have:

• Clinical audit skills.
• Quality improvement knowledge.
• Strong analytical skills.
• Ability to conduct internal audits.
• Ability to mobilize and coordinate teams.
• Adult training, coaching and mentoring skills.
• Computer literacy.
• Excellent communication skills.
• Good command of English and Swahili.
• Flexibility and ability to multitask.
• Proactive attitude and willingness to learn.

Application Requirements

Applicants should submit:

1. Curriculum Vitae (CV)
2. Three references
3. Cover letter explaining why they are suitable for the position.

Application Email

Applications should be sent to:recruitment.ccbrt@ccbrt.org

Subject/Reference: Clearly indicate Job Reference 2026-29.

CCBRT states that written assessments are part of the selection process.

Important Notes

• Deadline: 15 September 2026.
• Selection is ongoing, meaning assessments may begin before the closing date when suitable applications are received.
• CCBRT does not request or accept money from applicants during recruitment.
• CCBRT is an equal-opportunity employer and encourages persons with disabilities to apply.