Here’s a clear, structured breakdown of the role:

---

Recovery Officer

Company: PalmPay
Location: Lindi/Mtwara
Job Type: Full-time
Level: Experienced (2+ years)

---

Role Summary

This role focuses on recovering company assets from defaulting customers, dealers, or third parties. It combines fieldwork, investigation, and coordination to minimize financial losses and support operational efficiency.

You will spend a significant amount of time:

• In the field locating assets
• Investigating cases
• Working with external stakeholders (agents, authorities, dealers)

---

Key Responsibilities

Field Recovery Operations

• Conduct field visits to locate and recover assets
• Verify asset ownership, condition, and status
• Track down defaulting customers or third parties

Investigation & Verification

• Carry out investigations into asset misuse or default
• Gather and validate information for recovery actions
• Support fraud prevention efforts

Stakeholder Coordination

• Work with:
  • Dealers and agents
  • Legal authorities
  • Local government officials
• Facilitate smooth recovery processes

Reporting & Documentation

• Prepare detailed recovery reports
• Maintain accurate records of:
  • Recovered assets
  • Ongoing cases
  • Recovery actions

Compliance & Escalation

• Ensure all actions follow legal and company policies
• Escalate complex or high-risk cases to management

Process Improvement

• Suggest improvements to recovery strategies
• Share insights with collections and fraud teams

---

Ideal Candidate Profile

Education

• Degree or Diploma in:
  • Finance
  • Business Administration
  • Criminology
  • Law
  • Security Studies

Experience

• At least 2 years in:
  • Asset recovery
  • Debt collection
  • Field investigation
  • Compliance
• Strong advantage if:
  • Ex-police
  • Ex-military
  • Security background

---

Key Skills

• Communication and negotiation
• Analytical and problem-solving ability
• Fieldwork independence
• Integrity and confidentiality
• Decision-making under pressure

---

What Makes This Role Different

• Heavy field-based work (not office-focused)
• Involves investigation and enforcement-style tasks
• Requires dealing with difficult or non-compliant individuals
• Direct impact on reducing company losses

---

Reality Check

This role can be demanding because:

• It involves physical movement and travel
• You may face resistance or conflict situations
• Requires strong ethical judgment and resilience

It suits candidates who are:

• Comfortable working outside an office
• Confident in handling confrontational situations
• Detail-oriented but also action-driven

---

How to Position Yourself

• Highlight any experience in:
  • Field operations
  • Investigations
  • Debt collection or recovery
• Emphasize:
  • Negotiation skills
  • Conflict handling
  • Reporting and documentation
• Use keywords such as:
  • Asset recovery
  • Field investigation
  • Fraud prevention
  • Compliance

---

CLICK/TAP HERE TO APPLY: