Sales Manager – Camps at Serena Hotels – August 2026

Organization: Serena Hotels
Position: Sales Manager – Camps
Job Type: Full-time
Industry: Hospitality / Tourism / Safari

Role Overview

The Sales Manager – Camps will be responsible for driving business growth, client acquisition, and revenue generation for Serena Hotels’ luxury tented camps and safari properties across Tanzania.

The role focuses on developing strategic relationships with tour operators, travel agencies, corporate clients, Destination Management Companies (DMCs), and international travel planners.

Key Responsibilities

1. Sales Strategy & Revenue Generation

• Develop and implement commercial sales strategies.
• Increase occupancy and revenue across Serena’s luxury safari camps.
• Identify and pursue new business opportunities.

2. Client Relationship & Account Management

• Build and maintain strong relationships with:
  • Local and international tour operators
  • Travel agencies
  • Destination Management Companies (DMCs)
  • Corporate clients
• Manage key accounts and strengthen long-term partnerships.

3. Market Expansion & Contracting

• Conduct sales presentations to prospective and existing clients.
• Negotiate commercial and contracting terms.
• Participate in travel trade shows, exhibitions, and tourism expos.
• Expand Serena’s market presence and client network.

4. Sales Pipeline & Market Intelligence

• Monitor sales leads and opportunities.
• Track and manage the sales pipeline.
• Analyze tourism and hospitality industry trends.
• Monitor competitor activities.
• Prepare accurate revenue forecasts for regional leadership.

Qualifications & Requirements

Education

• Bachelor’s Degree or Diploma in:
  • Hospitality Management
  • Tourism
  • Business Administration
  • Marketing
  • Or a related field.

Experience

Applicants should have proven experience in:

• Hospitality sales
• Travel trade contracting
• Commercial business development
• Safari or luxury camp tourism in Tanzania

Industry Knowledge

• Strong understanding of the East African safari circuit.
• Knowledge of international tour operator networks.
• Understanding of luxury safari camp operations.

Key Skills

• High-level negotiation skills
• Contract negotiation and closing
• Account management
• Business development
• Excellent interpersonal skills
• Strong presentation skills
• Sales forecasting and market analysis

Language

• Fluency in English and Swahili, both written and spoken.

How to Apply

Interested and qualified candidates should complete the application through the Google Form below:

CLICK HERE TO APPLY