Job Vacancy at NCBA Bank: Senior Manager, Trade Finance – October 2026

Position: Senior Manager, Trade Finance
Employer: NCBA Bank
Requisition ID: 4631
Date Posted: 21 October 2026
Department: Corporate and Institutional Banking
Unit: Trade Finance
Reports To: Head of Corporate and Institutional Banking
Job Category: Banking, Trade Finance, Corporate Banking, Business Development

1. Job Purpose Statement

The Senior Manager, Trade Finance will support the Head of Department in driving Trade Finance sales and business growth.

The successful candidate will be responsible for achieving assigned Trade Finance business and revenue targets through the development, implementation, and marketing of trade finance products to existing and prospective customers, both directly and through Assistant Relationship Managers (ARMs).

The role aims to maximise customer profitability by providing innovative, value-added financing solutions while minimising risks to the Bank.

The position will also identify opportunities for new and improved trade products, strengthen NCBA’s presence in the Trade Finance market, and position NCBA as the preferred bank for Trade Finance customers in Tanzania.

2. Key Accountabilities (Duties and Responsibilities)

A. Revenue Generation (75%)

The successful candidate will be responsible for driving business growth and achieving revenue targets through the following activities:

• Drive growth in Trade Finance income and business volumes by marketing, selling, and cross-selling trade products to existing and prospective customers.

• Originate deals directly and in collaboration with Assistant Relationship Managers (ARMs) to maximise customer profitability through innovative financing solutions while managing the Bank’s risk exposure.

• Work with the Heads of Corporate, Commercial, and Business Banking teams to develop sales pipelines for trade-related business in line with overall account plans.

• Structure working capital solutions and sell trade products and services to new and existing customers across Corporate, Commercial, and Business Banking segments.

• Meet or exceed sales targets relating to revenue, performance drivers, and transaction volumes.

• Contribute jointly to achieving the quantitative and qualitative performance objectives of the Trade Finance Department.

B. Customer Experience (10%)

• Improve customer service delivery by minimising customer complaints and disputes.

• Support Corporate, Commercial, and Business Banking teams in structuring and packaging trade-related transactions.

• Understand customers’ businesses and anticipate their requirements through a consultative sales approach.

• Match customer needs with product capabilities through tailored demonstrations and proposals for clients and internal stakeholders.

• Negotiate and recommend pricing, terms, and conditions that maximise revenue and profitability.

• Develop structured solutions that meet the specific Trade Finance requirements of existing and prospective customers.

C. Cross-Selling (5%)

• Establish and implement appropriate procedures and processes to guide the unit’s activities, reviewing and updating them as necessary to align with other units’ operational and risk management processes.

• Expand the Bank’s product offering by enhancing product features and promoting traditional and innovative trade-related products.

• Identify additional customer needs and cross-sell suitable products through consultative engagement and tailored proposals.

• Participate in solution implementation and follow-up activities to minimise customer inconvenience.

• Provide advisory and guidance services to Relationship Managers, Operations staff, Credit Risk teams, and the branch network on Trade Finance products and transactions.

• Coordinate utilisation reports for Structured Trade Finance facilities between the back office and Credit Risk teams to support effective monitoring.

• Ensure timely escalation and resolution of operational issues within areas of direct responsibility.

D. People and Culture (10%)

• Provide leadership in training and transaction structuring across Trade Finance products and services.

• Train Assistant Relationship Managers and other staff on product knowledge and technical expertise.

• Conduct joint customer visits to achieve sales targets, identify new revenue opportunities, and gather customer feedback on products and competitors.

• Provide specialist input and ensure credit applications are technically sound and compliant with the Bank’s credit policies and processes.

3. Job Dimensions

A. Reporting Relationships

Direct Reporting Relationship

– Head of Corporate and Institutional Banking.

Indirect Reports

– Not specified in the advertisement.

B. Stakeholder Management

The position holder will collaborate with the following stakeholders:

Internal Stakeholders

• Relationship Managers

• Credit Unit

• Trade Operations

External Stakeholders

• NCBA Group

• Customers

• Correspondent Banks

C. Decision-Making Authority

The position holder will have the following decision-making responsibilities:

• Trade Product Pricing: Operational authority to recommend or approve price concessions within the Bank’s applicable policies and delegated limits.

• Product Development: Strategic responsibility for developing new products.

4. Qualifications and Job Specifications

A. Academic Qualifications

• Bachelor’s Degree in a relevant field.

• A Master’s Degree is an added advantage.

B. Professional Qualifications

Professional banking qualifications such as the following are not mandatory but would be an added advantage:

• Certificate for Documentary Credit Specialists (CDCS).

• Certificate in International Trade and Finance (CITF).

C. Work Experience

Applicants should possess:

• At least 10 years of banking experience.

• A minimum of 3 years in a senior management or leadership role.

• Demonstrated experience in Trade Finance products, trade operations, customer service, and banking operations.

• Strong understanding of general branch banking operations; practical experience in Trade Finance Operations is an added advantage.

• Proven experience in relationship management, business development, and delivering exceptional customer service.

• Demonstrated ability to manage Trade Finance solutions, drive business growth, and ensure effective service delivery.

5. Core Value Behaviours (Performance Drivers)

NCBA Bank expects the successful candidate to demonstrate the following core values:

1. Responsiveness

• Solution-oriented approach.

• Customer-centric service.

• Timely and efficient delivery.

• Supportive and collaborative working relationships.

2. Professionalism

• Empowerment and accountability.

• Respect for colleagues and customers.

• Commitment to excellence.

• Appropriate professional presentation.

3. Integrity

• Trustworthiness and honesty.

• Accountability.

• Openness and transparency.

4. Passion

• Commitment and drive.

• Decisiveness and action-oriented behaviour.

• Strong business acumen.

5. Innovation

• Entrepreneurial thinking.

• Open-mindedness.

• Creativity.

• Responsible stewardship.

6. Technical Competencies

Applicants should demonstrate the following technical competencies:

• Good knowledge of Trade Finance and international banking operations.

• Understanding of Bank of Tanzania (BoT) guidelines and the Banking Acts, including their implications for the organisation.

• General awareness of the Bank’s products and services.

• Familiarity with the Bank’s procedures and Trade Operations Manual.

• Detailed knowledge of the market segments targeted by the Bank.

• Broad knowledge of Trade Finance products and related corporate banking products to develop comprehensive solutions for increasingly sophisticated customer needs.

• Ability to make appropriate trade product pricing recommendations.

• Strong problem-solving skills for addressing customer queries and issues affecting Trade Finance business.

• Ability to build and maintain internal and external networks to increase NCBA’s share of Trade Finance business.

7. Behavioural Competencies

The ideal candidate should possess the following behavioural competencies:

• Strong interpersonal and networking skills.

• Excellent verbal and written communication skills.

• Effective presentation and stakeholder engagement skills.

• High personal and professional integrity in work and business relationships.

• Strong analytical and critical-thinking abilities.

• Goal-oriented and results-driven approach.

• Adequate understanding of product pricing.

• Tact and diplomacy in developing and maintaining customer relationships.

8. Application Instructions

Interested and qualified candidates should submit their applications through the official NCBA Bank careers portal.