SME Banker – Mwanza

Location: Mwanza Branch – ABT
Employment Type: Full Time
Posted: Today
Application Deadline: 6 May 2026

Company Overview

Empowering Africa’s tomorrow, together… one story at a time.

With over 100 years of history, Absa is a leading African banking group with strong regional and international expertise. The organization focuses on sustainable growth, financial inclusion, and building long-term customer relationships.

Job Summary

The SME Banker is responsible for managing and growing a portfolio of Business Banking (Enterprise/SME) customers in Mwanza. The role focuses on building strong client relationships, delivering efficient service, and driving portfolio growth through lending, cross-selling, and business development.

Primary objective:
Maximize sustainable risk-adjusted portfolio contribution (EP contribution).

Key Responsibilities

1. Sales & Customer Relationship Management (70%)

Manage and grow a portfolio of SME/business banking clients
Conduct annual and interim reviews of customer credit facilities
Identify and pursue new business opportunities
Cross-sell banking products and services to existing clients
Provide financial and business advisory support to clients
Resolve customer complaints effectively and professionally
Negotiate pricing, service standards, and relationship terms
Maintain strong customer engagement and relationship management

2. Business Development & Portfolio Growth

Identify and develop target lists for potential clients
Assess customer potential using prioritization guidelines
Drive acquisition of new SME customers
Coordinate marketing and outreach initiatives
Work with internal teams to expand customer relationships across the Group
Ensure delivery of sales targets

3. Credit & Risk Management

Gather and analyze information for credit applications
Conduct risk assessments and manage credit exposure
Monitor portfolio quality using sanction conditions and risk triggers
Manage early warning accounts to reduce credit risk
Ensure compliance with BB RMCD guidelines
Support credit decision-making with judgmental inputs

4. Business Management & Compliance (25%)

Monitor portfolio performance and risk exposure
Ensure adherence to bank policies and procedures
Maintain compliance with regulatory and internal standards
Support crisis management when required
Stay updated on regulatory and industry changes
Provide input on balancing risk and reward decisions

5. Relationship & Stakeholder Management

Build long-term relationships with business owners and financial decision-makers
Communicate effectively with corporate clients and internal teams
Coordinate with product specialists for complex solutions
Ensure strong service delivery across all customer touchpoints

Key Skills & Competencies

Core Personal Attributes

Customer focus
Relationship management
Analytical thinking
Decision-making ability
Adaptability
Strong organization skills
Active listening
Entrepreneurial mindset
Self-development orientation

Technical & Professional Skills

Credit and risk assessment
Business banking product knowledge
Sales and negotiation skills
Communication and influencing skills
Leadership and teamwork
General corporate banking knowledge

Product & Industry Knowledge

Strong understanding of Business Banking products
Ability to identify and match products to customer needs
Knowledge of personal banking products (for SME owners)
Awareness of Group policies, strategies, and banking regulations
Ability to coordinate with product specialists for complex solutions

Education & Experience

Minimum Education

Higher Certificate or Advanced National (Vocational) Certificate in:
- Business
- Commerce
- Management Studies
  (Required)

Additional Training (Advantage)

Risk assessment and management
Presentation and negotiation skills
Communication and influencing techniques

Role Requirements

Minimum 2 years relationship-building experience preferred
Ability to engage with business owners and financial executives
Exposure to competitive SME banking environment is an advantage
Strong business development capability required

Key Focus Areas

Portfolio growth
Risk management
Customer relationship excellence
SME business development
Revenue generation

Core Absa Values

Trust
Resourcefulness
Inclusion
Courage
Stewardship

CLICK/TAP HERE TO APPLY:

To apply for this job please visit absa.wd3.myworkdayjobs.com.

Spread the love