JOB DESCRIPTION

JOB TITLE:

Team Lead (TL), IT & Digital Banking Control

REFERENCE INDICATOR:

Information Security & Control

DIVISION/GROUP:

Information Security & Control

DEPARTMENT/UNIT:

IT & Digital Banking Control

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JOB OBJECTIVES

The primary objectives of this role are to:

• Ensure early detection and prevention of security risks and vulnerabilities within critical IT resources of the Bank.
• Provide control counseling, advisory services, and decision support, including risk-based performance management on emerging threats affecting Bank operations.
• Create and enhance a consistent Information Security culture across all functions, aligned with the Bank’s control and business objectives.
• Promote regulatory compliance of IT infrastructure while ensuring adoption of global best practices without unnecessary exposure to known vulnerabilities.
• Build and maintain strong relationships with stakeholders across the Bank.

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DUTIES & RESPONSIBILITIES

1. Policy, Procedure & Regulatory Compliance

• Ensure compliance with Bank policies, procedures, regulatory requirements, and industry standards.
• Build a strong KYC compliance environment across ICT, Business Software Support, E-Business, and Channels Support functions.
• Ensure strict compliance with the Bank’s logical access controls and Information Security policies in daily user activities.
• Ensure all outsourced IT user functions are performed in accordance with Service Level Agreements (SLAs) and Information Security policies.
• Ensure effective review and monitoring of users accessing critical and vital banking applications.

2. IT Risk Management & Security Controls

• Ensure timely resolution of all outstanding issues from:
  • Audit reports
  • Management letters
  • Regulatory examination reports
  • Other statutory reviews relating to IT and systems.
• Conduct comprehensive risk assessments covering the design, implementation, and operation of the Bank’s E-Channels products.
• Identify key risks and recommend appropriate controls for implementation.
• Perform periodic technical security assessments of:
  • E-Channels platforms
  • Applications
  • Databases

3. Digital Banking Support & Assurance

• Participate in User Acceptance Testing (UAT) for:
  • New E-Channels
  • Collection platforms
  • Enhancements to existing digital banking products.
• Review automated income lines as assigned by the Head of Internal Control.
• Ensure timely and quality preparation of compliance assessments, monthly reports, and ad-hoc reports for the Head of Internal Control.

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KEY PERFORMANCE INDICATORS (KPIs)

• Zero tolerance for operational and fraud losses.
• Reduction of undetected regulatory and statutory violations.
• Reduction of undetected internal policy and procedure breaches.
• Quality and timeliness of loss and loss-event reporting within processing areas.
• Minimization of IT-related regulatory sanctions.
• Positive audit ratings for:
  • Logical Access Controls
  • Information Security Quality Assurance
• Integrity and accuracy of logical access databases.
• Promptness, accuracy, and validity of exception reporting and activity reports.
• Minimal exceptions identified through:
  • Peer reviews
  • Control adequacy assessments
  • Information Security and Quality Assurance checks.
• Reduction of gaps between prescribed Turnaround Time (TAT) and actual service delivery periods.

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JOB REQUIREMENTS

Education

• Minimum of a Bachelor’s Degree or equivalent qualification in:
  • Business Information Systems
  • Computer Science
  • Computer Engineering
  • Related IT disciplines

Professional Certifications (Added Advantage)

Candidates with certifications such as the following will have an added advantage:

• Certified Information Systems Auditor (CISA)
• Certified Information Systems Security Professional (CISSP)
• Certified in Risk and Information Systems Control (CRISC)
• ISO 27001 Certification
• Cisco Certifications
• Information Technology Infrastructure Library (ITIL)
• Payment Card Industry Data Security Standard (PCI DSS)

Experience

• Minimum of 1–2 years of relevant experience in IT security, IT controls, information systems audit, banking technology, or related fields.

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KEY COMPETENCY REQUIREMENTS

Knowledge

The candidate should possess:

• Basic and intermediate knowledge of banking operations.
• Knowledge of IT fraud and operational risk management.
• Understanding of systems security policies, regulations, and implementation requirements.
• Knowledge of revenue assurance and banking product management.
• Extensive working knowledge of:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Intranet and email systems
  • Core banking applications
  • Ancillary banking systems

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Skills & Competencies

Required skills include:

• Analytical and investigation skills.
• Auditing skills.
• Basic and intermediate banking operations skills.
• Computer Assisted Audit Techniques (CAAT) skills.
• Information Systems Control skills.
• Information Systems Audit skills.
• Strong oral and written communication skills.
• Tactical and problem-solving skills.

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Applications must be channeled through recruitment.tanzania@ubagroup.com

• Subject title must be Application for (name of the role).

• Please attach your Cover letter, CV & all Academic Certificates.

• Only shortlisted candidates will be contacted.