Direct Sales Agent (DSA) – Kariakoo Branch

Company: Stanbic Bank Tanzania
Business Segment: Personal & Private Banking
Location: Dar es Salaam (Kariakoo Street)
Job Type: Part-time
Job Ref ID: 80414754A-0001
Date Posted: 24 April 2026

🔹 Job Overview

The Direct Sales Agent (DSA) is responsible for driving customer acquisition, onboarding, and revenue growth through direct engagement with prospective clients. The role focuses on promoting bank products, building strong customer relationships, and achieving sales targets.

🔹 Key Responsibilities

Customer Acquisition & Sales

Source and acquire new customers through field visits, referrals, and networking
Promote and sell bank products (accounts, loans, deposits, insurance, cards, etc.)
Conduct product presentations and explain features and benefits
Perform structured cold calling targeting high-value prospects
Follow up on leads to convert opportunities into sales

Customer Relationship Management

Build and maintain strong customer relationships
Identify cross-selling opportunities
Ensure smooth handover of customers to Personal Bankers and Branch Managers
Follow up to confirm customer satisfaction

Account Opening & Compliance

Complete account opening documentation accurately
Ensure compliance with KYC and regulatory requirements
Adhere to bank policies and service level agreements

Market Intelligence & Business Development

Provide feedback on customer needs, market trends, and competitors
Identify and pursue new business opportunities to increase market share

Customer Support

Respond to customer inquiries and provide product support
Conduct needs analysis to recommend suitable banking solutions

🔹 Qualifications

Education: First Degree in Business Administration, Accounting, Finance, or related field

🔹 Required Skills & Competencies

Core Skills

Strong sales and negotiation skills
Excellent communication and interpersonal abilities
Customer-focused mindset
Ability to work independently and meet targets
Good organizational and time management skills

🔹 Behavioral Competencies

Articulating information clearly
Attention to detail (checking and documenting facts)
Strong interpersonal interaction
Ability to meet deadlines and deliver results
Initiative and proactive action
Teamwork and positive attitude
Upholding professional standards

🔹 Technical Competencies

Basic bookkeeping knowledge
Data management and record keeping
Financial record reconciliation
Records and archive management
Strong written communication skills

📌 Summary

This role is best suited for individuals who are:

Sales-driven and target-oriented
Comfortable with fieldwork and client interaction
Strong in persuasion and relationship building
Interested in growing a career in banking and sales

CLICK/TAP HERE TO APPLY:

To apply for this job please visit www.standardbank.com.

Spread the love