Website Stanbic Bank Tanzania
Stanbic Bank Tanzania
Direct Sales Agent (DSA) – Kariakoo Branch
Company: Stanbic Bank Tanzania
Business Segment: Personal & Private Banking
Location: Dar es Salaam (Kariakoo Street)
Job Type: Part-time
Job Ref ID: 80414754A-0001
Date Posted: 24 April 2026
🔹 Job Overview
The Direct Sales Agent (DSA) is responsible for driving customer acquisition, onboarding, and revenue growth through direct engagement with prospective clients. The role focuses on promoting bank products, building strong customer relationships, and achieving sales targets.
🔹 Key Responsibilities
Customer Acquisition & Sales
- Source and acquire new customers through field visits, referrals, and networking
- Promote and sell bank products (accounts, loans, deposits, insurance, cards, etc.)
- Conduct product presentations and explain features and benefits
- Perform structured cold calling targeting high-value prospects
- Follow up on leads to convert opportunities into sales
Customer Relationship Management
- Build and maintain strong customer relationships
- Identify cross-selling opportunities
- Ensure smooth handover of customers to Personal Bankers and Branch Managers
- Follow up to confirm customer satisfaction
Account Opening & Compliance
- Complete account opening documentation accurately
- Ensure compliance with KYC and regulatory requirements
- Adhere to bank policies and service level agreements
Market Intelligence & Business Development
- Provide feedback on customer needs, market trends, and competitors
- Identify and pursue new business opportunities to increase market share
Customer Support
- Respond to customer inquiries and provide product support
- Conduct needs analysis to recommend suitable banking solutions
🔹 Qualifications
- Education: First Degree in Business Administration, Accounting, Finance, or related field
🔹 Required Skills & Competencies
Core Skills
- Strong sales and negotiation skills
- Excellent communication and interpersonal abilities
- Customer-focused mindset
- Ability to work independently and meet targets
- Good organizational and time management skills
🔹 Behavioral Competencies
- Articulating information clearly
- Attention to detail (checking and documenting facts)
- Strong interpersonal interaction
- Ability to meet deadlines and deliver results
- Initiative and proactive action
- Teamwork and positive attitude
- Upholding professional standards
🔹 Technical Competencies
- Basic bookkeeping knowledge
- Data management and record keeping
- Financial record reconciliation
- Records and archive management
- Strong written communication skills
📌 Summary
This role is best suited for individuals who are:
- Sales-driven and target-oriented
- Comfortable with fieldwork and client interaction
- Strong in persuasion and relationship building
- Interested in growing a career in banking and sales
To apply for this job please visit www.standardbank.com.
