Direct Sales Agent (DSA) – Job Description

Company: Stanbic Bank Tanzania
Business Segment: Personal & Private Banking
Location: Moshi, Tanzania
Job Type: Part-time
Job Ref ID: 80412228A-0001
Date Posted: 24 April 2026

🔹 Job Overview

The Direct Sales Agent (DSA) is responsible for driving customer acquisition, onboarding, and revenue growth through direct engagement with prospective clients. The role focuses on promoting bank products, building relationships, and achieving sales targets.

🔹 Key Responsibilities

Customer Acquisition & Sales

Source and acquire new customers through field visits, referrals, and networking
Promote and sell bank products (accounts, loans, deposits, insurance, cards, etc.)
Conduct product presentations and explain features and benefits
Perform cold calling targeting high-value prospects
Follow up on leads to convert opportunities into sales

Customer Relationship Management

Build and maintain strong customer relationships
Identify cross-selling opportunities
Ensure smooth handover of clients to Personal Bankers and Branch Managers
Follow up to confirm customer satisfaction and needs fulfillment

Account Opening & Compliance

Complete account opening documentation accurately
Ensure compliance with KYC and regulatory requirements
Adhere to service level agreements and bank policies

Market Intelligence & Reporting

Provide feedback on customer needs, market trends, and competitors
Identify new business opportunities to grow market share

Customer Support

Respond to client inquiries and provide product support
Conduct needs analysis to recommend suitable banking solutions

🔹 Qualifications

Education: First Degree in Business Administration, Accounting, Finance, or related field

🔹 Required Skills & Competencies

Core Skills

Strong sales and negotiation abilities
Excellent communication and interpersonal skills
Customer-focused mindset
Ability to work independently and meet targets
Good organizational and time management skills

🔹 Behavioral Competencies

Articulating information
Checking and documenting details accurately
Interacting effectively with people
Meeting deadlines and producing results
Taking initiative and working in teams
Maintaining positive thinking and professionalism
Upholding standards and procedures

🔹 Technical Competencies

Basic bookkeeping knowledge
Data management and record keeping
Financial record reconciliation
Records and archive management
Strong written communication skills

📌 Summary

This role is ideal for individuals who are:

Sales-driven and target-oriented
Comfortable with fieldwork and direct customer interaction
Skilled in relationship building and persuasion
Interested in growing a career in banking and sales

CLICK/TAP HERE TO APPLY:

To apply for this job please visit www.standardbank.com.

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