Website Halotel
Halotel
Halotel Tanzania
WE ARE HIRING
Position:
VAS Officer – Project Manager, Digital Services
Application Deadline: 30 June 2026
Position Overview
Halotel is seeking a VAS Officer – Project Manager, Digital Services to manage and support the company’s digital services portfolio, including gaming, entertainment, and other value-added services (VAS). The successful candidate will coordinate digital projects, drive service innovation, improve customer engagement, and support revenue growth through digital solutions.
Key Responsibilities
Digital Services Management
- Manage and support Digital Services, including:
- Gaming
- Entertainment services
- Other Value-Added Services (VAS)
- Ensure a high-quality customer experience across all digital platforms.
- Stay updated on emerging digital technologies, gaming industry trends, and market developments.
- Support the continuous evolution of digital and VAS offerings.
Project Management
- Coordinate and oversee digital services projects from initiation to completion.
- Ensure projects are delivered on time and meet business objectives.
- Support integration, User Acceptance Testing (UAT), and deployment of new digital service policies and procedures.
- Implement and coordinate integration of:
- Digital services
- Mobile applications
- Digital solutions
- Other technology platforms
Stakeholder Coordination
- Serve as the primary coordination point between:
- Technical teams
- Business units
- Vendors
- Service providers
- Ensure smooth execution of digital service projects.
Product Development
- Participate in the:
- Design
- Development
- Launch
- Ongoing management
- Support innovative digital products and services throughout their lifecycle.
Performance Monitoring & Business Growth
- Monitor the performance of VAS and digital services.
- Analyze customer usage patterns and behavior.
- Recommend improvements to increase:
- Customer adoption
- Customer satisfaction
- Track digital service performance and identify growth opportunities.
- Develop strategies to:
- Increase revenue
- Maximize service profitability
- Analyze service performance metrics.
- Troubleshoot service issues and collaborate with relevant stakeholders to maintain high service availability and reliability.
Other Duties
- Perform any additional tasks assigned by the supervisor.
Qualifications
Education
Applicants must possess a Bachelor’s Degree in one of the following fields:
- Business Administration
- Telecommunications
- Marketing
- Any related discipline
Experience
- Minimum 1 year of experience in:
- Value-Added Services (VAS)
- Telecommunications
- Digital Services
Required Skills and Competencies
Candidates should possess:
- Excellent communication and interpersonal skills
- Strong negotiation and stakeholder management skills
- Creative thinking and problem-solving abilities
- Knowledge of VAS platforms, customer engagement, and revenue models
- Proficiency in:
- Microsoft Excel
- Power BI
- Data analysis and reporting tools
- Project management skills
- Ability to identify market trends and translate them into actionable business strategies
Application Requirements
Applicants should submit:
- Updated Curriculum Vitae (CV) / Resume
- Scanned copy of Bachelor’s Degree Certificate
- University Academic Transcript
How to Apply
Send your application documents via email to either of the following addresses:
Application Deadline
30 June 2026
Note: Ensure all required documents are attached before submitting your application. Only shortlisted candidates may be contacted.
To apply for this job email your details to hr@halotel.co.tz