Reconciliation Manager – NBC Bank

Job Overview

• Employer: NBC Bank (National Bank of Commerce)
• Position: Reconciliation Manager
• Location: NBC Head Office, Tanzania
• Employment Type: Full-time
• Job Reference: R-15989955-1
• Minimum Experience: 5 years, including 2 years in a supervisory/management role

Job Summary

The Reconciliation Manager will lead and manage NBC’s reconciliation function, ensuring that bank, General Ledger (GL), suspense, clearing, digital, card, mobile-money, and Nostro accounts are accurately reconciled within agreed timelines.

The role is responsible for identifying and resolving reconciliation exceptions, strengthening financial controls, supporting regulatory and audit requirements, and providing management with reliable reconciliation reports.

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Key Responsibilities

1. Reconciliation Operations & Control Oversight – 45%

• Lead daily, weekly, and monthly reconciliation activities.
• Oversee reconciliation of:
  • Bank accounts
  • General Ledger accounts
  • Suspense accounts
  • Clearing accounts
  • Digital accounts
  • Card accounts
  • Mobile-money accounts
  • Nostro accounts
• Ensure reconciliations are completed, reviewed, documented, and approved within agreed timelines.
• Investigate, track, escalate, and resolve outstanding reconciliation items.
• Monitor ageing of reconciling items and long-outstanding balances.
• Conduct quality-assurance checks for completeness and accuracy.
• Ensure proper segregation of duties.
• Maintain appropriate reconciliation documentation and audit trails.

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2. Risk, Compliance & Reporting – 30%

• Ensure reconciliation activities comply with:
  • Regulatory requirements
  • Enterprise-Wide Risk Management Framework
  • Internal policies
  • Reconciliation procedures
• Prepare reconciliation dashboards and exception reports for management.
• Highlight:
  • Ageing items
  • High-risk exceptions
  • Root causes
  • Required corrective actions
• Identify process gaps and control weaknesses.
• Recommend sustainable improvements.
• Support internal and external audits.
• Provide reconciliation schedules, explanations, and action-plan updates.
• Ensure compliance with:
  • AML requirements
  • Sanctions controls
  • KYC requirements
  • Information security
  • Operational risk requirements

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3. Stakeholder Management & Issue Resolution – 15%

Work closely with:

• Branches
• Head Office departments
• Treasury
• Finance
• Operations
• Technology
• Other relevant stakeholders

Responsibilities include:

• Resolving reconciliation discrepancies within agreed timelines.
• Escalating high-value, unusual, aged, or high-risk items.
• Driving timely responses to reconciliation queries.
• Ensuring stakeholders understand required corrective actions and deadlines.

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4. People Management & Continuous Improvement – 10%

• Lead, coach, and develop reconciliation staff.
• Set clear performance objectives.
• Monitor employee performance and identify training needs.
• Allocate workloads effectively.
• Manage staff leave and ensure continuity of reconciliation activities.
• Promote automation and standardization.
• Simplify reconciliation processes to improve:
  • Accuracy
  • Efficiency
  • Control effectiveness

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Education Requirements

Applicants should have:

• Bachelor’s degree or Advanced Diploma in:
  • Accounting
  • Finance
  • Banking
  • Business Administration
  • Related field

Professional Qualification

CPA, ACCA, or equivalent professional qualification is an added advantage.

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Experience Required

Candidates must have:

• At least 5 years of experience in:
  • Banking operations
  • Finance operations
  • Reconciliations
  • Financial controls

And:

• At least 2 years in a supervisory or management position.

This is therefore a management-level position, rather than an entry-level reconciliation role.

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Required Skills

Technical Skills

• Strong knowledge of bank reconciliations.
• Suspense-account management.
• Clearing-account reconciliation.
• Nostro-account reconciliation.
• General Ledger controls.
• Settlement processes.
• Operational risk management.
• Internal controls.
• AML, sanctions, and KYC requirements.
• Regulatory compliance.
• Reconciliation systems.
• Core banking systems.

Analytical Skills

• Advanced analytical and investigation skills.
• Strong problem-solving ability.
• Excellent attention to detail and accuracy.
• Ability to interpret:
  • Reconciliation trends
  • Ageing reports
  • Exception reports
  • Root-cause analysis

Technology & Management Skills

• Advanced proficiency in Microsoft Excel.
• Proficiency in Word and PowerPoint.
• Strong stakeholder-management skills.
• Excellent written and verbal communication.
• Leadership and coaching skills.
• Performance-management capability.
• Change-management skills.

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Ideal Candidate

NBC is looking for an experienced banking or finance professional with strong expertise in reconciliations, financial controls, operational risk, and banking operations.

The strongest candidates will combine technical reconciliation knowledge with people leadership, investigation, risk management, stakeholder coordination, and process-improvement capabilities.

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY