Lumac Tanzania Enterprises Limited

Vacancy Announcement: 3 Open Positions (Jobs & Internships)

Lumac Tanzania Enterprises Limited is inviting qualified and motivated candidates to apply for three job and internship opportunities based in Dar es Salaam, Tanzania.

Lumac Tanzania is an equal opportunity employer committed to professionalism, diversity, inclusion, customer excellence, and employee growth.

1. Sales Office Intern

Job Overview

• Job Title: Sales Office Intern

• Location: Mbezi Beach, Makonde, Dar es Salaam

• Reporting To: HR Manager

• Internship Duration: 3 to 6 months

Organizational Context & Purpose

Lumac Tanzania is a fast-growing, quality-driven company operating in a competitive product and service environment. This structured internship program is designed to develop emerging professionals through mentorship and real business engagement.

The Sales Office Intern will support the Sales and Business Development team in expanding market reach, managing pipelines, and contributing to revenue growth.

Key Duties and Responsibilities

• Business Development Support: Identify and profile prospective clients, support market mapping, and participate in client visits and sales meetings.

• Sales Operations & Lead Management: Track and manage sales leads, update customer records, and prepare weekly/monthly sales performance reports.

• Client Relationship Support: Assist with after-sales communication, follow up on customer satisfaction, and coordinate with internal teams to resolve basic concerns.

• Market Intelligence: Collect and analyze competitor information and prepare simple market trend summaries for management.

Qualifications & Core Competencies

• Education: Diploma or Bachelor’s degree (or ongoing studies) in Sales, Marketing, Business Administration, or a related field.

• Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Skills: Strong interpersonal communication, learning agility, initiative, and results orientation.

What Lumac Offers

• Structured mentorship and exposure to real market operations.

• Performance-based recommendation letter and an Internship Completion Certificate.

• Note: High-performing interns may be considered for future roles based on business needs.

2. Accountant

Job Overview

• Job Title: Accountant

• Reference: LTE/HR/JD/ACC/2026

• Department: Finance

• Reports To: Finance Director

• Location: Mbezi Beach, Makonde, Dar es Salaam

• Employment Type: Full-time

Role Purpose

The Accountant ensures the accuracy, integrity, and timeliness of the company’s financial records. This disciplined role manages day-to-day accounting functions, reconciliations, payroll inputs, statutory compliance, and financial reporting.

Key Duties and Responsibilities

• Bookkeeping & Financial Recording: Record all financial transactions in the accounting system, maintain the general ledger, and manage fixed asset records.

• Accounts Payable & Receivable: Process supplier invoices, monitor ageing receivables, manage payment structures for contractors/suppliers, and actively minimize bad debt exposure.

• Payroll & Statutory Compliance: Prepare monthly payroll inputs with the HR Manager. Calculate, file, and remit PAYE, NSSF, WCF, and VAT returns to the Tanzania Revenue Authority (TRA) within deadlines.

• Reporting & Internal Controls: Prepare monthly management accounts (P&L, Balance Sheet, Cash Flow). Adhere strictly to internal controls and submit a Weekly Finance Activity Report every Friday by 16:00 hours.

Qualifications & Requirements

• Education: Diploma or Bachelor’s degree in Accounting or a related field. CPA(T) ongoing student status is strongly preferred.

• Experience: Minimum 1 year of hands-on accounting experience (preferably in a commercial environment). Fresh graduates with high pass marks are also preferred.

• Software Skills: Proficiency in accounting software and TRA systems (e.g., QuickBooks, Tally, Sage, IDRAS) and advanced Microsoft Excel skills.

• Knowledge: Deep understanding of Tanzanian tax laws and statutory requirements.

3. Customer Care Officer

Job Overview

• Position: Customer Care Officer

• Department: Customer Experience / Call Centre

• Reports To: HR Manager

• Location: Dar es Salaam, Tanzania

Role Overview

Lumac Tanzania is seeking a warm, professional, and highly communicative individual for its Dar es Salaam call center. This role is the “first voice” a client hears and focuses on building lasting client relationships with consistency and empathy.

Key Responsibilities

• Inbound Call Management: Answer incoming calls promptly using the Lumac Customer Service Script. Record interactions in the customer management system and escalate unresolved issues to ensure clear next steps.

• Outbound Client Communication: Follow up on project lifecycles, appointments, and pending quotations. Send order updates, payment reminders, and invite prospects to schedule showroom visits.

• Brand Representation: Handle complaints with patience and empathy. Maintain general knowledge of the core Lumac product range to describe it confidently.

• Administration: Maintain daily call logs, manage WhatsApp/Email inquiries within turnaround times, and submit a brief weekly call summary to the HR Manager.

Qualifications & Experience

• Education: Diploma or Degree in Business Administration, Communication, Public Relations, or a related field is advantageous but not essential.

• Experience: Minimum 1 year of experience in a customer service or call center role. Prior experience in a mobile network call center is an added advantage.

• Languages: Full fluency in both spoken Swahili and English (both used daily).

• Attributes: Clear and pleasant telephone voice, outstanding verbal communication, basic computer literacy (MS Office, WhatsApp Business), and emotional resilience.

What Lumac Offers

• Full training on the Lumac Customer Service Script, product range, and procedures before commencing.

• Competitive salary commensurate with experience in a supportive growth environment.

Application Process

Interested and qualified candidates should submit their applications via email.

• Email Address: vacancy@lumac.co.tz

• Application Deadline (Sales Intern): 20 July 2026

• Subject Line Requirement: Clearly state the Job Title of the position you are applying for in the email subject line.

• Required Documents: Attached CV and Cover Letter.

Note: Only shortlisted candidates will be contacted. Lumac Tanzania Enterprises Limited is an equal opportunity employer; female candidates are highly encouraged to apply.