Job Vacancy Announcement

Application Administrator

Organization: Absa Bank Tanzania
Location: Absa House – Tanzania
Job Type: Full-time
Job Requisition ID: R-15985939
Application Deadline: 7 June 2026

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About Absa Bank Tanzania

Absa Bank Tanzania is part of the broader Absa Group, a proudly African banking group with over 100 years of history. The bank combines local expertise with regional and international capabilities to empower Africa’s future through digital transformation and innovative technology platforms.

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Job Summary

The Application Administrator will be responsible for the implementation, maintenance, support, and enhancement of banking application systems. The role ensures that platform technologies effectively support business operations while maintaining system availability, reliability, security, and compliance.

The successful candidate will drive technology convergence initiatives, support project delivery, and coordinate with internal stakeholders and technology vendors to ensure efficient application management.

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Key Responsibilities

1. Service & Application Availability

• Ensure high availability and reliability of applications in line with business objectives and service targets.
• Provide holistic application support and availability reporting to business users.
• Identify, analyze, and implement corrective actions to minimize system incidents and downtime.
• Act as the central coordination point for application and reporting changes.
• Manage backup plans, processes, and standards in accordance with bank and group policies.
• Coordinate backup restoration testing and perform software and certificate backups.
• Generate daily backup reports across all systems.
• Maintain and safeguard IT disaster recovery plans and ensure accessibility when required.

2. Test Management

• Ensure all assigned application changes are thoroughly tested before production deployment.
• Review software releases with Release Analysts and define testing deliverables.
• Perform:
  • Installation testing
  • Functional testing
  • Performance testing
  • Integration testing
• Coordinate:
  • User Acceptance Testing (UAT)
  • Backout testing
  • Post-release validation activities

3. Risk & Control Management

• Apply risk management frameworks to strengthen risk culture across processes.
• Collaborate with the IT Risk and Governance team to enhance controls, compliance, and reporting.
• Complete all mandatory training requirements within specified deadlines.

4. People Development

• Drive personal performance improvement and professional growth.
• Identify skill gaps using competency matrices.
• Complete agreed training and development plans within set timelines.

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Qualifications & Experience

Academic & Professional Qualifications

• Undergraduate Degree or higher.
• Further Education and Training Certificate (FETC) in:
  • Physical Sciences
  • Mathematical Sciences
  • Computer Sciences
  • Life Sciences
• ITIL v3 Certification (Required).

Work Experience

Requirement	Experience
General IT Environment	5–10 years
IT Applications Experience	Minimum 3 years
Service Management Experience	Minimum 2 years

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Required Skills & Competencies

Technical Competencies

• Strong understanding of IT service delivery within a corporate environment.
• Ability to translate business requirements into technical solutions.
• Conceptual and analytical thinking.
• Application of technical frameworks and best practices.

Management Competencies

• ITIL Governance Framework knowledge.
• Strategic thinking.
• Negotiation skills.
• Decision-making and problem-solving abilities.

Behavioral Competencies

• Adapting and responding to change.
• Learning and researching.
• Persuasive communication.
• Building professional networks.
• Commercial and business awareness.

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Absa Core Values

Employees are evaluated and rewarded based on adherence to the following values:

• Trust
• Resourceful
• Stewardship
• Inclusive
• Courage

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How to Apply

Interested and qualified candidates should submit their applications through the official Absa Careers Portal.

Application Deadline: 7 June 2026

Position: Application Administrator
Reference Number: R-15985939
Location: Tanzania (Absa House)

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