Assistant Night Audit – Ramada Resort Dar es Salaam

Employment Information

• Position: Assistant Night Audit
• Number of Positions: 1
• Location: Dar es Salaam
• Application Deadline: 1 June 2026

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Job Overview

The Assistant Night Audit will support hotel night audit operations, front office activities, revenue reconciliation, and guest service functions during night shifts.

The role requires:

• Accuracy
• Professionalism
• Confidentiality
• Ability to work under pressure

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Main Responsibilities

Night Audit & Financial Reporting

The successful candidate will:

• Conduct night audit procedures and balance daily transactions
• Verify guest accounts, cashier reports, and payment postings
• Reconcile revenues from:
  • Rooms
  • Food & Beverage
  • Minibar
  • Banquets
• Prepare daily revenue and financial reports
• Monitor cash handling and billing accuracy
• Process no-shows, adjustments, and late charges
• Identify revenue discrepancies and audit errors
• Support credit control and petty cash reconciliation
• Ensure proper system closure in PMS systems such as Opera

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Front Office & Guest Service

Responsibilities include:

• Supporting front office operations during night shifts
• Managing guest check-ins and check-outs
• Handling guest inquiries and complaints
• Monitoring room status and availability
• Managing room changes and late arrivals
• Assisting with wake-up calls and transport arrangements
• Handling lost and found procedures

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Operations, Safety & Compliance

The role also involves:

• Maintaining operational records
• Ensuring compliance with hotel policies and financial procedures
• Coordinating with housekeeping, engineering, maintenance, and security
• Preparing shift handover reports
• Supporting emergency procedures
• Maintaining confidentiality of guest and hotel information

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Qualifications & Experience

Applicants should have:

• Bachelor’s Degree in Finance or related field
• 3–5 years of experience in:
  • Hotel operations
  • Front office
  • Night audit
  • Hospitality finance
• Knowledge of Opera or other hotel PMS systems
• Strong communication and customer service skills
• Problem-solving and leadership abilities
• Ability to work night shifts, weekends, and holidays
• Professional appearance and positive attitude

Previous supervisory experience is an added advantage.

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How to Apply

Interested candidates should send their applications to:

Email: careers@ramadaresortdar.com

Deadline

Applications must be submitted before 1 June 2026.