B2B Operations Manager Job Vacancy at Yas, Dar es Salaam October 2026

B2B Operations Manager

NEW VACANCY

Let’s grow together, become our

Qualifications and experience

• University degree in computer electrical/computer/telecom engineering or related areas.
• MBA or master’s in science is an added advantage.
• 5+ years’ experience in network operations.
• Knowledgeable with Network management systems for network monitoring.

Core responsibilities

• B2B Operations Management – Lead and oversee B2B network operations and maintenance to ensure service availability, reliability, and operational excellence.
• Network Performance & Incident Management – Monitor network performance, manage incidents, and drive timely resolution of faults to minimize customer impact.
• Change & Service Assurance – Govern network changes, upgrades, and maintenance activities to ensure service continuity and risk mitigation.
• Vendor & Stakeholder Management – Manage vendors, suppliers, and internal stakeholders to ensure SLA compliance and effective service delivery.
• Operational Governance & Reporting – Deliver operational reports, KPI tracking, risk assessments, and performance reviews to support business decisions.
• Team Leadership & Continuous Improvement – Lead, develop, and coach the operations team while driving process improvements, security compliance, and technology adoption.

Competences

• Passionate about digital products and services
• Proficiency in analytical and reporting tools.
• Passionate about the possibilities and challenges of an increasingly digitally enabled world.
• Strong presentation and communication skills
• Strategic thinker

“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted”.

How to Apply:

To submit your application, please follow the link provided below.

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