Job Vacancy: Banking Application Officer

Company: BRAC Tanzania Finance Limited (BTFL)

Application Deadline: 18 June 2026

Application Email: recruitment.tanzania@brac.co.tz

Target Audience: Only Tanzania Nationals are encouraged to apply.

About BRAC Tanzania Finance Limited

BRAC Tanzania Finance Limited (BTFL) is the largest Microfinance organization in Tanzania. Its mission is to responsibly provide a range of financial services to people at the bottom of the pyramid. BTFL particularly focuses on women living in poverty in rural and hard-to-reach areas to create self-employment opportunities, build financial resilience, and harness women’s entrepreneurial spirit by empowering them economically.

Position Overview

The Banking Applications Officer is responsible for the installation, maintenance, and support of the financial institution’s Banking Applications. The officer ensures that IT systems are secure, efficient, and support the institution’s operations, regulatory compliance, and strategic goals. The IT Officer also supports end-users and contributes to the development and implementation of IT policies and projects.

Key Responsibilities

1. IT Infrastructure and Systems Administration

• Install, configure, and maintain servers, computers, network devices, and core applications.

• Manage core banking systems, financial software, and databases.

• Monitor system performance, troubleshoot issues, and ensure minimal downtime.

• Administer backups and disaster recovery solutions.

2. User Support and Help Desk Management

• Provide technical support to staff on hardware, software, and network issues.

• Log, track, and resolve IT support requests in a timely and professional manner.

• Train staff on IT systems, cybersecurity awareness, and new applications.

3. Software and Application Management

• Liaise with software vendors for updates, support, and integrations.

• Conduct testing and deployment of new applications and system features.

4. IT Policy and Compliance

• Develop and implement IT policies, procedures, and documentation.

• Ensure IT systems comply with internal controls and audit requirements.

• Prepare reports and documentation for internal and external audits.

5. Project Management and Innovation

• Participate in IT-related projects including digital transformation, automation, and upgrades.

• Evaluate emerging technologies for their applicability in the financial institution.

• Coordinate with internal departments to understand and meet their technology needs.

6. Safeguarding

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation.

• Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.

• Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place, and encourage others to do so.

Qualifications and Experience

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.

• Experience Level: Fresh graduates with a relevant academic background or internship exposure will be considered.

• Technical Experience (Added Advantage): Hands-on experience with Windows/Linux servers, databases (e.g., SQL), and network administration.

• Professional Certifications (Added Advantage): CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), MSSQL, or ITIL.

Key Competencies

• Strong knowledge of core banking systems and financial applications.

• Proficiency in computer hardware, software, and troubleshooting.

• Analytical thinking and problem-solving skills.

• Ability to communicate effectively with non-technical users.

• High integrity, attention to detail, and a proactive mindset.

• Ability to work under pressure and handle confidential information.

How to Apply

All applications must be submitted via email to: recruitment.tanzania@brac.co.tz

Application Requirements:

• External Candidates: Email your CV along with a letter of interest mentioning your educational grades and years of experience.

• Internal Candidates: Apply with your latest CV including all job assignments in detail along with your BRAC PIN.

Important Note: Only complete applications will be accepted, and only short-listed candidates will be contacted.

Company Commitments

• Safeguarding: BRAC is committed to safeguarding children, young people, and vulnerable adults, and expects all employees and volunteers to share this commitment. The recruitment process includes extensive reference and background checks, as well as self-disclosure of prior issues regarding misconduct or criminal records.

• Equal Opportunity: BRAC is an equal opportunities employer.