Butler and Room Steward Vacancies at Asilia Africa,  Arusha – June 2026

JOB DESCRIPTION:  BUTLER AND ROOM STEWARD

 

Introduction & Job Summary

 

We are a company built by passionate people with long-standing roots in the original family-run safari companies of East Africa, such as Ker and Downey, which originated in 1946, Rekero Camp in 1986 and Olivers Camp in 1992. With a pioneering eye, our founders, many of whom are still involved today, combined their safari experience, passion, and commitment to East Africa, and in 2004, formed Asilia Africa.  They knew that their diverse characters and family spirit could bring real change to East Africa in a meaningful way, which lead them to choose the name Asilia – Swahili for ‘genuine’ or ‘authentic’. Although we are keen and committed to preserving the authentic, family-run East African safari experience, we understand that operational stability and scale are essential in realising our vision of making a substantive, lasting positive impact.

 

Following on from our founders’ original vision, our core values of family spirit, teamwork, and dedication to service underpin all that we do. We offer guests a genuine African safari through rich, meaningful and immersive wildlife experiences. As new opportunities emerge, we continue to evolve but will always be rooted in one fundamental principle: to offer genuine safaris that make a genuine difference and empower the crucial wilderness areas in East Africa to thrive, benefiting people and nature alike.

 

Job Role

To ensure guests are well served, and to work collaboratively with other staff and management in a smooth, safe, and harmonious manner to ensure guests have a memorable stay.

 

Functional Responsibilities:

Guest Experience and Service Delivery:

Ensuring the highest standards of hospitality by providing personalized, attentive, and prompt service to all guests, which includes fulfilling requests, addressing concerns professionally, and contributing to a memorable stay

 

KEY RESPONSIBILITIES:

 

For the Position of BUTLER:

1. Guest Service & Experience: Provide a warm, personalized welcome to guests upon arrival.
2. Coordination With Other Departments: Work closely with housekeeping, kitchen, front office, and operations teams to deliver seamless guest service.
3. Food & Beverage Service: Serve meals professionally in dining areas, private decks, bush dinners, or sundowner setups.
4. Professional Conduct & Company Values: Uphold Asilia’s values of responsible travel, hospitality excellence, and sustainability.

 

For the Position of ROOM STEWARD:

 

1. Room Cleaning & Maintenance: Clean and prepare guest rooms to luxury standards, including bed making, dusting, vacuuming, and sanitizing bathrooms.
2. Public Area Upkeep: Maintain cleanliness in the lobby, hallways, restrooms, and other common areas.
3. Guest Supplies: Replenish amenities, towels, and toiletries to ensure rooms are fully stocked.
4. Inventory & Maintenance: Monitor stock levels and report any maintenance issues or damages to the supervisor immediately.
5. Guest Service: Provide attentive and professional service, addressing guest requests or concerns promptly

 

Your profile

We are looking for an experienced, well-rounded Room Stewards and Butlers with the following profile:

• Understanding of the services in the hospitality industry.
• Strong multi-tasking skills.
• Excellent organizational skills.
• Ability to adapt to a bush environment.
• Commitment to a high level of customer service.
• Strict attention to detail.
• Knowledge of hotels, lodges, and restaurants.
• Ability to handle sensitive matters with efficiency and discretion.
• Knowledge of food and wine pairings is a plus (particularly for the Butler role).
• Must be able to speak English fluently; other languages will be an advantage.
• Must be willing to be based in camps in remote locations.
• Age limit: Not more than 30 years

How to Apply :

If you meet the requirements and are interested in this exciting opportunity, please come to the Asilia Arusha Office on 2^nd July 2026 at 9:00 AM with the following documents:

 

• A CV with active contact numbers
• A copy of your TIN certificate
• A copy of your NIDA card.
• Academic / Professional certificates.