Cash Consultant – Job Description

Company: Stanbic Bank Tanzania
Business Segment: Personal & Private Banking
Location: Dar es Salaam (Masaki – Haile Selassie Road, Peninsula Branch)
Job Type: Full-time
Job Ref ID: 80313536A-0001
Date Posted: 24 April 2026

🔹 Job Overview

Stanbic Bank Tanzania is seeking a friendly, professional, and detail-oriented Cash Consultant to join its Peninsula Branch. The role involves delivering exceptional customer service while accurately processing financial transactions in a fast-paced banking environment.

🔹 Key Responsibilities

Process financial transactions (deposits, withdrawals, loan payments)
Verify customer identities and maintain confidentiality
Balance cash drawers and ensure accurate transaction records
Promote and cross-sell bank products and services
Respond to customer inquiries and resolve issues promptly
Ensure compliance with banking policies, procedures, and regulations
Collaborate with team members to enhance customer experience
Support administrative tasks and special assignments

🔹 Qualifications

Education: First Degree in Commerce, Finance, or a related field

🔹 Experience Required

1–2 years of experience in Personal & Private Banking or customer service

🔹 Required Skills & Competencies

Technical Skills

Strong cash handling and numerical accuracy
Proficiency in banking systems and computer applications
Understanding of banking products and services (advantage)

Core Competencies

Excellent communication and customer service skills
High attention to detail and accuracy
Problem-solving and ability to work under pressure
Ability to work flexible hours, including weekends and holidays
Fluency in English (Swahili preferred)

🔹 Behavioral Competencies

Adopting practical approaches
Articulating and examining information
Exploring possibilities and generating ideas
Following procedures and managing tasks
Making decisions and producing results
Understanding people and providing insights
Upholding standards

🔹 Technical Competencies

Banking processes and procedures
Customer acceptance and verification
Transaction processing
Product knowledge (Consumer Banking)
Customer understanding and review

📌 Summary

This position is ideal for individuals who are:

Customer-focused
Detail-oriented
Comfortable handling cash transactions
Interested in building a career in banking

CLICK/TAP HERE TO APPLY:

To apply for this job please visit www.standardbank.com.

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