Chief Engineer at Dar es Salaam Serena Hotels — September 2026

SERENA HOTELS

SAFARI LODGES AND CAMPS | RESORTS | HOTELS

Job Vacancy

Tourism Promotion Services (TPS), Serena Hotels is a collection of 22 up-market hotels, safari lodges, camps and resorts within 7 countries in the Eastern Africa region, namely:

• Kenya
• Tanzania
• Zanzibar
• Mozambique
• Uganda
• Rwanda
• DR Congo

Serena Hotels is currently seeking a qualified individual for the position of Chief Engineer at Dar es Salaam Serena Hotels.

Position Summary

The Chief Engineer is responsible for the overall management, operation and maintenance of all engineering systems and physical infrastructure within the hotel.

The role ensures the highest standards of safety, comfort, functionality and aesthetic presentation in alignment with international hospitality standards.

The Chief Engineer leads the engineering and maintenance team, oversees preventive and corrective maintenance programmes, manages capital projects, ensures compliance with local regulations, and maintains uninterrupted operation of:

• Mechanical systems
• Electrical systems
• Plumbing (MEP)
• HVAC
• Fire and life safety systems
• Energy management systems

Duties and Responsibilities

• Ensure the Engineering Department has strategies aligned with the unit and engineering group strategy.
• Familiarize yourself with the critical path for all unit projects to ensure preparedness and smooth running.
• Stay abreast of the latest industry trends, technologies and best practices in engineering and maintenance in hotels.
• Conduct regular SWOT analysis to determine the current position of the hotel’s physical products and highlight opportunities and areas for improvement.
• Facilitate certification in quality assurance and exceed the minimum requirements, including LQA, SGS, HACCP, ISO, OSHA, NEMA, ECO-Tourism, County Government and others, for the hotel.
• Develop the Engineering Department’s vision and mission statements and ensure they are communicated and understood by all.
• Ensure adherence and compliance with all statutory requirements and company policies relating to engineering, safety, health and environmental matters in the hotel.
• Ensure adherence to various governmental laws, codes, regulations and insurance standards related to the maintenance of equipment and facilities.
• Ensure compliance with data protection policies and procedures as defined for the department.
• Review unit crisis management plans regarding maintenance matters and the roles of maintenance staff within the plan.
• Ensure overall safety, functionality and aesthetics of the property and maintenance operations.
• Ensure adherence to the product specification manuals for the department.
• Conduct supplier audits to guarantee the quality of products and services in all engineering and maintenance matters.
• Ensure service level agreements with suppliers are implemented and actioned as per contract.
• Provide technical assistance and operational support as required, specifically regarding environmental conditions, energy utilization and basic functions of electrical, air handling, power generation and distribution, structural and mechanical systems.
• Collaborate with architects and designers on property renovations and new construction projects.
• Provide technical guidance, support and recommendations for equipment installations, removal, movement, upgrades and replacements, ensuring they meet the required standards.
• Develop and oversee the implementation of comprehensive preventive and predictive maintenance programmes for the property.
• Conduct inspections of the property to identify maintenance needs and prioritize repairs and investments in the unit.
• Oversee effective use of technology in enhancing efficiency in department plants, systems and processes.
• Provide management reports on metrics associated with equipment performance on a regular basis.
• Act on guest feedback concerning the physical product and maintenance operations.
• Collaborate with other hotel departments to ensure a seamless and exceptional guest experience.
• Address guest concerns related to engineering and maintenance promptly and effectively.
• Provide concepts for the various hotel facilities to assist in designing and conceptualizing marketing collateral across all platforms.
• Demonstrate consistent adherence to workplace health and safety standards while undertaking maintenance operations.

Minimum Qualifications

• Bachelor’s degree in Engineering or a diploma from a technical institution.
• Professional engineering certification or licence is preferred.
• Over 10 years of on-the-job experience.
• Minimum 5 years of work experience in a similar position, having been exposed to equipment, facility, safety and OSHA requirements.

Competencies and Core Values

A) Competencies

• Able to keep abreast of cutting-edge advancements in engineering and hotel maintenance and be dedicated to excellence.
• Extensive experience in engineering and maintenance management within the luxury hospitality industry, with a focus on five-star hotels or upscale resorts.
• Able to think on their feet and clearly communicate their vision to various audiences, with excellent problem-solving and decision-making abilities.
• Strong leadership, project management and team management skills.
• In-depth knowledge of building codes, regulations and safety standards.
• Knowledge and ability in budgeting to create and manage an approved budget.
• Ability to manage associates and bring out the best in them through motivation.
• Exceptional communication, interpersonal and negotiation skills.
• Ability to work effectively in a dynamic and high-pressure environment.

How to Apply

Applications should be addressed to:

People & Culture Manager

Send your application via email to:

jobvacancy.daressalaam@serenahotels.com

Application Deadline: 28th September 2026

Applicants should submit their applications on or before 28th September 2026.