HR Business Partner – Bilingual at Jaza Energy — September 2026

Job Details

Position: HR Business Partner – Bilingual
Company: Jaza Energy
Job Function: People & Culture
Employment Type: Full-time
Experience Level: 5–8 years
Workplace Type: Hybrid

Available Locations

• Dar es Salaam, Tanzania
• Lagos, Nigeria
• Abidjan, Ivory Coast (Côte d’Ivoire)
• Lomé, Togo
• Dakar, Senegal
• Banjul, Gambia

Company Overview

Jaza is working to power Sub-Saharan Africa. The company builds solar-powered shops that charge batteries customers use to power their homes.

Since 2022, Jaza has achieved more than 4 million battery swaps, providing approximately 225,000 people with access to clean, affordable energy.

Jaza employs women from each community, known as Jaza Stars, to run the service. This empowers team members to become leaders, entrepreneurs and drivers of economic growth within their communities.

For more information, visit www.jazaenergy.com.

Position Overview

As the HR Business Partner for New Markets, you will play a critical, hands-on role in scaling Jaza’s global people operations and systems into expansion markets.

You will be responsible for launching new markets, working closely with Employer of Record (EOR) partners, Group and Country HR teams, and the New Market Team. You will help establish new teams, set up systems and scale Jaza’s culture into new countries.

The ideal candidate should thrive in ambiguity and a fast-paced environment, enjoy building HR infrastructure from scratch, have experience working across multiple countries and with EORs, and be able to shift seamlessly from high-level leadership coaching to executing monthly data changes and payroll data verification.

Roles and Responsibilities

Business Partner

• Act as the dedicated HR Business Partner for New Markets teams from pilot through scale-up and handover to the Country HR Lead when they are hired.
• Coach and advise Group managers on performance management, employee development and disciplinary actions.
• Partner directly with the Talent Acquisition and New Markets teams, as well as recruitment agencies, on new-market talent acquisition efforts.
• Ensure a seamless candidate experience and strong onboarding outcomes.
• Manage the performance management cycle for New Markets, including probation reviews, goal setting, reviews and evaluations until handover to the Country HR Lead.
• Act as a culture champion and drive employee wellbeing, engagement activities and culture action planning.

HR Administration and New Market Setup

• Manage the HR New Markets Launch process, including setting up core processes for contracting, payroll, mandatory insurance, employee record keeping and related activities.
• Implement the HRIS in new markets.
• Maintain accurate and compliant employee records across all HR systems and payroll platforms in line with internal policies and legal standards.
• Submit timely and accurate monthly group payroll data to the Rewards Team/Finance for processing across all jurisdictions.
• Support and manage employee benefits administration globally, including documentation and processing.

Compliance, Risk Management and Vendor Management

• Manage compliance and HR administrative processes.
• Own the strategic relationship with Employer of Record (EOR) partners.
• Leverage EORs and external counsel to build a compliant, unified global employee experience.
• Liaise directly with local labour law experts in all new markets to maintain current knowledge and ensure full legal compliance.

How Success Will Be Measured

• Zero compliance issues across all operating countries.
• High accuracy in employee data and timely payroll submission.
• Positive engagement survey results and clear action planning based on feedback.
• 100% completion rate for the global performance review cycle.

Why You Should Apply

Be part of one of the most exciting growth phases at Jaza. The company has proven its model and is now scaling rapidly. This role will directly shape teams, culture and long-term organizational impact, providing an opportunity to work on systems-building and organizational growth.

You will work with an international team across Canada, China, Tanzania, Nigeria, Kenya, Uganda and the United States, gaining exposure to diverse markets, leadership styles and cross-cultural collaboration.

Must-Have Skills

• Cross-Border HR Expansion & EOR Management
• Multi-Country Labour Law & Compliance, with an Africa focus
• Full-Lifecycle HR Operations & Payroll Verification
• Strategic Coaching & Employee Relations
• Culture Scaling & Change Management
• Startup Agility & Ambiguity Tolerance
• Fluency in French and English

Qualifications and Experience

• 5–8 years of agile HR experience.
• At least 3 years actively working as an HR Business Partner or People Partner supporting teams across multiple African countries.
• Bachelor’s degree in:
  • Human Resource Management
  • Law
  • Business Administration
  • Psychology
  • A related field
• Expertise in employee relations and a deep, practical understanding of labour laws and practices across multiple African countries.
• Experience in Asian or Western markets, including Canada, China or the United States, is a strong advantage.
• Comfortable managing relationships with Employer of Record (EOR) companies and external legal counsel.
• Detail-oriented and organized, with a strong ability to manage confidential and sensitive information.
• Strong communication, relationship-building and conflict-resolution skills.
• High degree of cross-cultural fluency and professionalism.
• Self-motivated and adaptable, with the ability to work in a fast-paced startup environment.
• Bilingual in French and English — Required.

How to Apply

Interested and qualified candidates should apply through the Jaza Energy recruitment platform.

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