Website Sandvik Mining & Construction Tanzania Limited
Sandvik Mining & Construction Tanzania Limited
Drill Product Master [P3] Job Vacancy – Sandvik Mining & Construction Tanzania Limited (August 2026)
Sandvik Mining and Rock Solutions (SMR) is seeking an experienced Drill Product Master [P3] to join its operations in Tanzania. The successful candidate will provide technical leadership, product support, and customer-focused solutions for Sandvik underground drilling equipment.
Position Details
- Position: Drill Product Master [P3]
- Company: Sandvik Mining & Construction Tanzania Limited
- Division: Sandvik Mining and Rock Solutions (SMR)
- Job Type: Full-time
About Sandvik Mining and Rock Solutions
Sandvik Mining and Rock Solutions is a global leader in supplying:
- Mining and construction equipment
- Drilling tools and consumables
- Parts and maintenance services
- Digital and electrification solutions
- Sustainable mining technologies
The company employs over 17,000 people worldwide and operates with a strong focus on innovation, sustainability, customer satisfaction, and operational excellence.
Job Purpose
The Drill Product Master serves as the technical product specialist within the Sales Area, acting as the primary link between the Sales Area and Sandvik’s Equipment Product Line/Factory. The role focuses on developing product solutions, supporting customers, and ensuring high equipment performance throughout the product lifecycle.
Key Responsibilities
The successful candidate will:
- Monitor and provide accurate Machine Life Operating Cost (MLOC) information.
- Investigate warranty claims and provide technical feedback to improve customer satisfaction.
- Perform second-line troubleshooting and root cause analysis.
- Collect technical feedback from customers and maintain technical databases.
- Recommend process improvements based on technical reports.
- Perform system adjustments on customer equipment.
- Develop proactive solutions to prevent recurring equipment problems.
- Provide application and technical support to the sales team.
- Support product launches, testing, commissioning, and market introductions.
- Assist with operational readiness for major projects.
- Support New Product Development (NPD) activities.
- Provide aftermarket technical support to equipment divisions and sales teams.
- Coach, mentor, and train employees while facilitating knowledge transfer between factories and sales areas.
- Collaborate with the Parts & Services division on technical training initiatives.
- Ensure compliance with Safety, Health, Environment, Quality (SHEQ), and company policies.
Qualifications & Experience
Applicants should possess:
- A trade qualification or equivalent qualification in:
- Mechanical Engineering
- Electrical Engineering
- Hydraulic Systems
- Minimum 7 years of experience maintaining Sandvik underground drilling equipment in the underground mining industry.
- Extensive knowledge of underground drilling machines and operating principles.
- Strong understanding of the Sandvik product range.
Required Skills
The ideal candidate should have:
- Advanced technical troubleshooting skills.
- Strong communication and customer service skills.
- Ability to build long-term customer relationships.
- Training and mentoring experience (preferred).
- Commitment to workplace safety and Sandvik’s zero-harm philosophy.
- Ability to work effectively with cross-functional teams.
Benefits
Sandvik offers:
- Competitive global salary.
- Site and travel allowances.
- Work permits and visa support (where applicable).
- Flexible roster options, including 8:4 or residential arrangements.
- Professional development and career growth opportunities.
- Exposure to an international mining environment.
- Comprehensive employee benefits.
- Inclusive workplace culture focused on sustainability and innovation.
Why Join Sandvik?
By joining Sandvik, you will:
- Work with one of the world’s leading mining technology companies.
- Contribute to innovative and sustainable mining solutions.
- Collaborate with highly skilled international professionals.
- Develop your technical expertise and leadership skills.
- Be part of a company that values:
- Innovation
- Customer Focus
- Fair Play
- Passion to Win
How to Apply
Interested candidates should submit their applications through the official Sandvik online recruitment portal.
- Job Type: Full-time
- Application Method: Online application
Note: Only shortlisted candidates will be contacted.
To apply for this job please visit sandvik.wd3.myworkdayjobs.com.