Hospital Receptionist / Patient Services Administrator at Nulife Health Care Centre , Dar es Salaam (July 2026)

NULIFE HEALTHCARE – MASAKI

JOB VACANCY: HOSPITAL RECEPTIONIST / PATIENT SERVICES ADMINISTRATOR

• Location: Masaki, Dar es Salaam, Tanzania

• Employment Type: Full-Time

• Application Deadline: July 15th, 2026

ABOUT THE ROLE

We are seeking a professional, organized, and compassionate Hospital Receptionist / Patient Services Administrator to join our healthcare team. This role is central to ensuring the smooth coordination of patient services by providing exceptional front-desk support, managing medical documentation, and acting as a key liaison between patients, doctors, and other healthcare professionals.

The ideal candidate is detail-oriented, maintains strict confidentiality, communicates effectively, and thrives in a fast-paced healthcare environment.

KEY RESPONSIBILITIES

• Front-Desk Excellence: Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner.

• Appointment Management: Schedule, confirm, and coordinate patient appointments.

• Records & Documentation: Register patients, maintain accurate medical/administrative records, and manage patient correspondence.

• Care Coordination: Liaise with doctors, nurses, laboratories, insurers, and patients to ensure effective communication and continuity of care.

• Referrals & Follow-ups: Coordinate referrals, medical reports, diagnostic requests, and follow-up appointments.

• Communication Hub: Answer telephone calls, respond to enquiries, and direct communications appropriately.

• Data Protection: Ensure patient records are updated accurately and handled in strict accordance with confidentiality and data protection policies.

• Financial Administration: Process billing information, payments, and insurance documentation where applicable.

• Facility Support: Maintain an organized reception area and support the day-to-day administrative operations of the facility.

REQUIREMENTS & QUALIFICATIONS

• Education: Diploma or certificate in Business Administration, Health Administration, Secretarial Studies, or a related field.

• Experience: Previous experience working in a hospital, clinic, or healthcare setting is preferred.

• Technical Skills: Proficiency in Microsoft Office; experience with Electronic Medical Records (EMR) or hospital information systems is a distinct advantage.

• Key Attributes:

  • Excellent written and verbal communication skills.

  • Strong organizational and multitasking abilities.

  • High level of professionalism, discretion, and attention to detail.

  • Ability to work effectively under pressure while delivering excellent customer service.

  • A compassionate, patient-focused approach with the ability to interact respectfully with diverse backgrounds.

WHAT WE OFFER

• A supportive and professional healthcare environment.

• Opportunities for continuous learning and career development.

• Competitive salary and benefits package.

• The opportunity to make a meaningful contribution to quality patient care.

HOW TO APPLY

Interested and qualified candidates should submit their application by email.

Required Documents:

1. A detailed CV

2. A Cover Letter highlighting your relevant experience and suitability for the role

• Send Applications To: careers@nulifeivf.com

• Important Note: Only shortlisted candidates will be contacted.