Website World Food Programme (WFP)
World Food Programme (WFP)
IT Assistant (Volunteer) – World Food Programme (WFP)
Position Details
| Item | Details |
|---|---|
| Position Title | IT Assistant (Volunteer) |
| Organization | World Food Programme (WFP) |
| Location | Dar es Salaam, Tanzania |
| Job Type | Full-Time |
| Work Arrangement | Fully Present (On-site) |
| Job Requisition ID | JR123758 |
| Application Deadline | 19 June 2026, 23:59 EAT (GMT+03:00) |
About WFP
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives during emergencies and supporting communities in building sustainable pathways toward peace, stability, and prosperity.
Why Join WFP?
- Recipient of the 2020 Nobel Peace Prize
- Diverse, inclusive, and multicultural work environment
- Access to training, mentorship, coaching, and professional development opportunities
- Global career mobility opportunities
- Opportunity to contribute to humanitarian efforts that impact millions of lives worldwide
Job Purpose
To support the delivery of efficient and effective Information Technology (IT) and Telecommunications (TC) services and assist in developing IT solutions that enable staff to effectively deliver food assistance to beneficiaries.
Key Responsibilities
Under the guidance of the Head of the TEC Division, the IT Assistant will:
Technical Support
- Record, classify, and track all TEC support requests and incidents.
- Update tickets with troubleshooting details and escalate unresolved issues.
- Follow up to ensure timely issue resolution and closure.
- Provide first-line technical support to staff.
Hardware & Software Support
- Troubleshoot:
- Computers and laptops
- Printers
- Wi-Fi connectivity
- Microsoft Office 365 applications
- Assist with installation and configuration of TEC equipment.
- Support conference room technology setups, including Microsoft Teams conferencing.
User Support
- Assist in staff onboarding and offboarding processes.
- Prepare TEC equipment for deployment and dispatch to field offices.
Network Support
- Support LAN, Wi-Fi, and VPN-related issues.
- Provide remote technical assistance to WFP offices in:
- Kigoma
- Arusha
- Mtwara
Additional Duties
- Perform other assignments as directed by the supervisor.
Required Qualifications
Education
- Bachelor’s Degree in:
- Information Technology
- Computer Science
- Engineering
- Or another related field
Competencies
Candidates should demonstrate:
- Client orientation
- Teamwork
- Adaptability
- Integrity
Knowledge & Skills
- Basic understanding of:
- Computer hardware
- Networking concepts
- Operating systems
- Knowledge of Microsoft Office 365
- Good communication skills
Language Requirement
- Fluency in English (written and spoken)
Ideal Candidate Profile
This opportunity is suitable for recent graduates or early-career IT professionals who have:
- Strong interest in IT support and helpdesk operations
- Basic networking knowledge
- Experience troubleshooting computer systems
- Good customer service skills
- Ability to work in a multicultural environment
- Interest in humanitarian and development work
Required Application Documents
Applicants must submit:
- Updated CV/Resume
- Cover Letter
Additional documents such as certificates, passports, and recommendation letters may be requested during later stages of the recruitment process.
Important Notes
WFP Commitment
WFP promotes equal employment opportunities and welcomes applications from qualified candidates regardless of gender, disability, ethnicity, religion, social background, or other personal characteristics.
No Application Fees
The United Nations and WFP do not charge any fees for:
- Applications
- Interviews
- Assessments
- Training
- Recruitment processes
Application Method
Applications must be submitted through WFP’s online recruitment system. Applications sent via:
- Other channels
will not be considered.
Selection Process
- Only shortlisted candidates will be contacted.
- Successful candidates will undergo reference and background verification checks.
Application Deadline
📅 19 June 2026 (11:59 PM EAT)
Location: Dar es Salaam, Tanzania
Position: IT Assistant (Volunteer) – WFP Tanzania
To apply for this job please visit wd3.myworkdaysite.com.