IT Strategy & Value Specialist at NCBA Bank – August 2026

Employer: NCBA Bank
Position: IT Strategy & Value Specialist
Requisition ID: 2079
Job Type: Full-time
Industry: Banking / Financial Services

Job Summary

NCBA Bank is seeking an IT Strategy & Value Specialist to support enterprise-wide IT strategy, technology investment analysis, business-case development, and benefits realization.

The role serves as a bridge between IT, Finance, Strategy, and business leadership, helping the organization evaluate technology investments, measure their financial and business value, and communicate strategic insights to senior management.

Key Responsibilities

1. Strategic Planning Support – 30%

• Evaluate IT proposals and business cases.
• Assess feasibility, financial returns, and strategic alignment.
• Work with stakeholders to improve initiatives before project execution.
• Present recommendations to senior management and ICT governance forums.

2. Performance Measurement & Value Realization – 30%

• Define KPIs for IT initiatives.
• Develop dashboards and benefits-tracking models.
• Monitor post-implementation performance.
• Compare actual outcomes with original business-case assumptions.
• Report on the return and value generated from technology investments.

3. Market Trends & Research – 20%

• Analyze technology and financial-services trends.
• Monitor changes in customer behavior.
• Prepare market intelligence briefs and forecasts.
• Provide forward-looking insights to support IT strategy.

4. Data Storytelling & Visualization – 10%

• Develop executive-level presentations and dashboards.
• Use Power BI and Tableau to visualize strategic information.
• Apply digital and video storytelling techniques.
• Communicate complex technical and business insights clearly.

5. Stakeholder & Strategic Engagement – 10%

• Collaborate with Finance, Strategy, IT, and business leadership.
• Ensure technology investments align with enterprise priorities.
• Influence decisions using evidence-based recommendations.
• Engage vendors, service providers, and other stakeholders when required.

Academic Requirements

• Bachelor’s degree in:
  • Information Technology,
  • Business Administration, or
  • A related field.
• Training or certification in ITIL, Lean, Six Sigma, or project management is desirable.

Professional Experience

• 2–4 years of experience in:
  • Technology strategy,
  • Business analysis,
  • Enterprise planning, or
  • Performance management.
• Experience should preferably be within the financial services sector.
• Proficiency in:
  • Power BI
  • Tableau
  • Excel
  • Business-case modelling.

Desired Skills

The ideal candidate should have knowledge or experience in:

• Financial modelling: NPV, ROI, and Payback.
• Market research and trend analysis.
• Stakeholder engagement.
• Executive-level presentations.
• Data storytelling.
• Video presentation.
• Strong writing and information-synthesis skills.

Technical Competencies

IT Service Management

• Knowledge of ITIL and COBIT frameworks.
• Understanding of IT service-management principles.

Performance Monitoring

• Ability to track IT performance.
• Trend analysis.
• Dashboard and management-report development.

Data Analysis

• Data manipulation and analysis.
• Trend identification.
• Development of clear analytical reports using Excel and other tools.

IT Infrastructure

• Basic understanding of core IT infrastructure components.

Automation

• Knowledge of scripting languages such as:
  • Python
  • PowerShell.
• Ability to automate processes and improve efficiency.

Project Management

• Familiarity with Agile and Waterfall methodologies.

Supporting Competencies

• Lean and Six Sigma process-improvement knowledge.
• Fundamental IT security awareness.
• Vendor relationship management.
• Understanding of SLA management.
• Strong understanding of business processes and how IT supports business objectives.

Behavioral Competencies

Candidates should demonstrate:

• Excellent written and verbal communication.
• Strong stakeholder-management skills.
• Ability to build relationships and manage expectations.
• Strong analytical and problem-solving abilities.
• Business acumen.
• Ability to identify performance problems and recommend solutions.
• Commitment to continuous learning and keeping up with technology trends.

Stakeholders

Internal

• IT Heads
• Project Managers
• HR
• Business Units
• Finance
• Strategy teams

External

• Vendors
• Service providers
• Regulatory bodies

Decision-Making Responsibilities

The role will have responsibilities involving:

• IT delivery oversight.
• Process-improvement initiatives.
• IT performance frameworks.
• Key reporting metrics.
• Strategic technology investment analysis.

Ideal Candidate

This position is particularly suited to an IT/business analyst or technology strategy professional who combines technical understanding with strong business and financial-analysis skills.

A competitive candidate should be comfortable building business cases and financial models, analyzing technology performance, developing Power BI/Tableau dashboards, researching market trends, and presenting recommendations to senior executives.

How to Apply

Apply through the NCBA careers portal:

CLICK HERE TO APPLY