Officer, Transaction Processing (Contract) Job Vacancy at NCBA Bank –  Dar es Salaam September 2026

Job Purpose

Key Responsibilities & Weightings

• Internal Business Processes (40%)
  • Import and export transaction files between the core banking system and TACH per established procedures.
  • Monitor the clearing house interface uptime throughout the day to ensure continuous bank participation.
  • Verify received clearing items against TACH rules and handle unpaid items within specified clearing windows.
  • Send outgoing clearing files before session cut-off times.
  • Advise branch networks on outward unpaid cheques prior to cut-off windows.
  • Perform phone and email payment confirmations/callbacks for required transactions.
  • File daily clearing records and report system errors immediately to the IT department.
• Financial & Risk Management (30%)
  • Mitigate operational risks and prevent financial penalties or losses resulting from missed TACH settlement sessions.
  • Perform daily reconciliations of clearing suspense accounts and resolve outstanding entries promptly.
  • Review and clear outstanding items in the Bank of Tanzania (BOT) reconciliation account.
  • Prepare daily clearing position reports for the Treasury department and key stakeholders.
  • Maintain audit compliance to achieve at least a “Satisfactory” audit rating for the clearing unit.
• Customer Service & External Relations (20%)
  • Maintain high service standards and turnaround times for internal and external customers.
  • Build strong working relationships with member clearing banks to accelerate query resolution and manage complex branch inquiries.
• Learning & Growth (10%)
  • Maintain personal technical competence in clearing protocols and system operations.
  • Contribute to team collaboration and a productive working environment.

Organizational Relationships

• Direct / Indirect Reports: None
• Internal Stakeholders: Branch Staff (Tellers, Cash Officers, Branch Operating Managers), Relationship Managers, Credit Administration, Cash Management, IT, Treasury.
• External Stakeholders: Commercial Banks (TACH members), Bank of Tanzania (BOT TACH/NPS team), Corporate/Individual Customers, Fintech Vendors (Cheque Point).

Work Cycle & Planning

• Time Horizon: Short-term operational planning (less than 1 week).

Requirements & Qualifications

• Academic: Bachelor’s degree in Banking, Business Administration, Finance, Accounting, or a related field.
• Professional: Professional banking qualifications are an added advantage.
• Experience:
  • Prior experience in banking operations, accounting, or insurance processing.
  • Working knowledge of TACH rules and bank clearing operational guidelines.
• Technical Skills:
  • Practical proficiency in MS Office (especially Excel).
  • Understanding of operational risk management and clearing suspense reconciliation.
  • Knowledge of core banking systems and modern clearing interface software.
• Core Competencies:
  • Technical: TACH rules mastery, bank product knowledge, transaction reconciliation, planning and organizing.
  • Behavioural: High attention to detail, quality-oriented, proactive initiative, strong interpersonal communication, and self-management under tight deadline pressures.