Job Vacancy – Program Manager (Clinic Services & HMIS)

Organization: UMATI Tanzania

UMATI Tanzania

Location: Dar es Salaam, Tanzania
Reporting To: Head of Programme Development, Management and Coordination
Direct Reports: Clinic In-Charges (Medical Doctors)
Application Deadline: 16 June 2026
Application Portal: https://recruitment.umati.or.tz/

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About UMATI

UMATI Tanzania (Chama cha Uzazi na Malezi Bora Tanzania) is a national NGO established in 1959. It is:

• A member of the International Planned Parenthood Federation (IPPF)
• Registered under Tanzanian NGO laws
• A long-standing leader in Sexual and Reproductive Health (SRH) services in Tanzania
• Working closely with:
  • Ministry of Health
  • Regional Administration and Local Government (PORALG)

Core Focus Areas:

• Family Planning services
• Sexual and Reproductive Health (SRH) education and services
• Youth SRHR programs
• Integrated clinical services
• Community-based health delivery

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Position Title: Program Manager – Clinic Services & Health Management Information System (HMIS)

Job Purpose

The Program Manager provides technical leadership and oversight across UMATI clinics and SRH programs to ensure:

• High-quality, evidence-based clinical service delivery
• Compliance with national and donor standards
• Effective implementation of SRH programs
• Strong data-driven decision-making through HMIS systems
• Improved clinic performance and service outcomes

The role also ensures mentorship, supervision, and coordination of clinic teams across project sites.

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Key Responsibilities

1. Project Planning & Management

• Provide technical guidance on SRH program implementation aligned with national guidelines
• Conduct bi-annual quality-of-care assessments across clinics
• Develop and implement quality improvement plans
• Oversee clinical governance and adverse event reporting
• Monitor implementation progress and report technical issues
• Promote adherence to clinical standards and protocols

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2. Clinical Leadership & Operations Management

• Oversee daily clinic operations and service delivery standards
• Supervise, mentor, and evaluate clinical staff performance
• Develop and enforce clinical policies and procedures
• Ensure compliance with healthcare regulations and accreditation standards
• Monitor clinical KPIs and performance trends
• Conduct staff training and capacity development
• Handle escalation of patient complaints and service issues
• Conduct monthly/quarterly performance and income review meetings
• Provide supportive supervision to clinics

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3. Data & Health Information Management (HMIS)

• Ensure timely data entry into UMATI DHIS2 system
• Analyze health data and generate actionable insights
• Monitor key performance indicators (KPIs)
• Prepare reports for management and donors
• Support evidence-based decision-making
• Document case studies, success stories, and best practices
• Collaborate with communications teams for knowledge sharing

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4. Compliance, Risk & Resource Management

• Prepare quarterly clinic reports
• Review and approve field activity requests and retirements
• Ensure safeguarding policies for children and vulnerable adults are implemented
• Identify risks and implementation challenges early
• Monitor clinic performance against targets
• Support financial oversight and budget monitoring
• Ensure efficient use of resources and value for money
• Maintain compliance with donor and government requirements

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Qualifications & Experience

Education

• Bachelor’s or Master’s degree in:
  • Medicine
  • Nursing
  • Public Health (with epidemiology/HMIS training preferred)

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Experience

• Minimum 7 years of experience in:
  • Clinical service management
  • Public health or health systems
  • M&E or HMIS (Health Management Information Systems)
• Experience in:
  • NGO or healthcare project environments
  • Health data reporting and analysis
  • DHIS2 and statistical software (Excel + at least one statistical tool)
• Strong background in research design and evaluation (quantitative & qualitative)

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Key Competencies

• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• High-level analytical and reporting skills
• Ability to manage partnerships effectively
• Decision-making and problem-solving skills
• Ability to translate data into actionable strategies
• Strong presentation and report writing skills
• Ability to work independently and within teams

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Application Process

Step 1:

Apply online via the official portal:
👉 https://recruitment.umati.or.tz/

Step 2:

Prepare and upload ONE PDF file containing:

• Updated CV
• Cover letter
• Academic certificates

Important Instructions:

• Clearly state the position applied for in your application
• Only shortlisted candidates will be contacted
• Women and persons with disabilities are strongly encouraged to apply
• UMATI is an equal opportunity employer

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If you want, I can also:

• Tailor your CV for this UMATI Program Manager role
• Write a strong cover letter
• Or break down the key interview questions they are likely to ask