Relationship Manager; Commercial – Chinese Desk (2 Positions) at NMB Bank, Head Office – September 2026

Job Vacancy at NMB Bank Plc

NMB Bank Plc is inviting applications from qualified and experienced professionals for the position of Relationship Manager; Commercial – Chinese Desk. Two (2) positions are available at the Bank’s Head Office.

Job Details

Job Purpose

The Relationship Manager will advise the Business Banking Department on strategies for growing the Chinese commercial business customer portfolio and will lead initiatives aimed at expanding and strengthening relationships with Chinese commercial customers.

Key Responsibilities

• Actively sell deposits, loans and other bank products, including foreign exchange (forex), internet banking and trade products, to Chinese commercial customers.
• Appraise credit applications above the Branch limit and provide recommendations for decision-making.
• Advise the Senior Manager on all aspects relating to the development of Chinese commercial businesses, including Assets and Liabilities.
• Take a leading role in driving Chinese customer growth through networking and promotional activities while working closely with Relationship Officers and Branch Managers.
• Build the capacity of SME Relationship Officers through ongoing mentoring and support to ensure quality credit applications and business growth.
• Review feedback from Chinese customers, market intelligence, workshops and focus groups, as well as product design and performance, to determine whether changes, redesign or re-launches are appropriate.
• Coordinate budget objectives for areas under the Chinese business portfolio and ensure targets are achieved in line with the approved budget.
• Ensure customer satisfaction among Chinese customers by providing accurate advice and selling products in line with customer expectations.
• Prepare budgets and projections for loan and deposit products.

Knowledge and Skills

Applicants should demonstrate:

• Good credit analysis skills.
• Strong customer relationship management skills.
• Sound understanding of bank loan products, policies and procedures.
• Proficiency in standard computer applications, particularly Microsoft Excel, Word and Access.
• Good communication skills.
• Fluency in Chinese language.
• Strong business management, leadership, coaching and team-building skills.

Qualifications and Experience

• Bachelor’s degree in Finance, Accounting, Banking or a related field.
• A Master’s degree in Business Studies is an added advantage.
• Postgraduate education in Banking and/or professional banking certification(s) is an added advantage.
• At least 4 years of experience in Retail Banking, particularly SME and Commercial Business lending, and/or Business Banking Relationship Management.
• Experience in dealing with the Chinese sector is mandatory.

Equal Opportunity and Recruitment Notice

NMB Bank Plc is an equal opportunity employer committed to creating a diverse working environment and achieving a gender-balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply.

NMB Bank Plc does not charge any fee at any stage of the application or recruitment process. Applicants should disregard any solicitation for payment of a recruitment or application fee.

Only shortlisted candidates will be contacted.

How to Apply

Interested and qualified candidates should submit their applications through the official NMB Bank careers portal:

CLICK HERE TO APPLY

Application Deadline: 13 October 2026