Senior Technical Advisor, Quality Improvement at FHI 360

Employer: FHI 360
Job Position: Senior Technical Advisor, Quality Improvement (QI)
Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Travel: 10%–25% domestic travel
Closing Date: 23 September 2026
Project: EpiC Project

Job Summary

The Senior Technical Advisor, Quality Improvement (QI) will provide technical expertise and hands-on support to strengthen the quality, performance, and continuity of HIV and TB-related care and treatment services under the EpiC Project in Tanzania.

The position will support Police and Prisons health facilities, as well as public-sector health facilities, to improve service delivery outcomes through quality improvement methodologies, data-driven decision-making, supportive supervision, mentorship, and systems strengthening.

The Advisor will work closely with facility teams, councils and Regional/Council Health Management Teams (R/CHMTs), and project staff to identify service delivery gaps, implement and monitor QI plans, strengthen multidisciplinary quality teams, and promote sustained improvements in HIV testing, linkage, retention, viral load suppression, TB screening, EMTCT integration, index testing, differentiated service delivery, and other priority care and treatment interventions.

Key Accountabilities

Technical Requirements

• Lead implementation of quality improvement activities in line with national HIV and TB guidelines and project priorities.
• Support facility teams to identify bottlenecks, define improvement objectives, and develop, implement, and review QI action plans.
• Facilitate the use of QI methodologies such as PDSA cycles, root cause analysis, gap analysis, process mapping, and run charts.
• Strengthen QI governance structures, including facility QI teams and routine performance review meetings.
• Conduct regular supportive supervision, on-site mentorship, and follow-up visits to Police, Prisons, and public health facilities.
• Build the capacity of senior technical officers on quality standards and continuous improvement approaches.
• Work with facility teams to review service delivery data, identify performance gaps, and track progress against targets.
• Support staff in the routine use of dashboards, facility registers, CTC2 database, and other reporting tools to guide QI actions.
• Support documentation of QI results, lessons learned, best practices, and successful models for scale-up.
• Track implementation of site improvement plans and document progress, challenges, and achievements.
• Prepare regular technical reports, field visit reports, and QI summaries for project management and donors as required.
• Contribute to quarterly, semi-annual, and annual reporting with evidence of service quality improvements and best practices.
• Document case studies and success stories demonstrating improved service delivery outcomes.
• Ensure all QI activities are aligned with national guidelines, project standards, and donor requirements.
• Promote sustainable approaches that can be institutionalized by government and facility teams.
• Support integration of quality improvement into routine supervision, management, and clinical governance structures.

Applied Knowledge and Skills

• Demonstrated ability to design and operationalize QI strategies at facility, district, and national levels.
• Knowledge of HIV service cascade, differentiated service delivery, viral load suppression, ART optimization, TB/HIV integration, and retention in care.
• Understanding of Tanzania’s health-sector policies, guidelines, service-delivery structures, and the roles of the Ministry of Health, Regional and Council Health Management Teams, and health facilities.
• Knowledge of PEPFAR priorities, HIV program performance indicators, quality standards, and approaches to achieving and sustaining epidemic-control targets.
• Knowledge of indicators, performance monitoring, data quality assessment, learning agendas, and translating monitoring findings into program improvements.
• Ability to facilitate QI collaboratives and learning sessions.
• Experience using tools such as DHIS2, Power BI, Microsoft Excel, and statistical software such as SPSS, STATA, R, or similar platforms.
• Ability to develop standard operating procedures (SOPs), guidelines, and QI tools.
• Experience conducting Data Quality Assessments (DQAs).

Supervision

• Mentor and supervise junior-level staff to strengthen their technical capacity and performance.
• Reports to: Technical Director.

Education

• Master’s degree in Public Health, Health Services Management, Medicine, or Nursing, combined with a relevant clinical/health bachelor’s degree and substantial HIV/QI experience.
• A Master’s degree in Epidemiology, Health Systems Management, or a closely related discipline is an added advantage.

Experience

• 12+ years of experience in HIV/public health programming and QI leadership.
• Experience working on USG-funded projects.
• Strong familiarity with Tanzania’s health system.
• Demonstrated success in using data-driven QI approaches to improve HIV service outcomes.
• Substantial experience implementing Quality Improvement (QI) programs, including:
  • Continuous Quality Improvement (CQI)
  • PDSA cycles
  • Root-cause analysis
  • Process mapping
  • Performance improvement
  • QI collaboratives
  • Learning sessions
• Experience using program data for decision-making, including analyzing routine health information, identifying performance gaps, developing improvement plans, and monitoring results.
• Ability to work effectively within a team.

Physical Requirements

• Typical office environment.
• Ability to spend long hours looking at a computer screen and performing repetitive keyboard work.
• Ability to sit and stand for extended periods of time.

Technology to Be Used

• Personal computer/laptop.
• Microsoft applications, including Office 365, SharePoint, Skype, Zoom, and Teams.
• Cell phone/mobile technology.
• Standard office equipment.

Travel Requirements

The position requires approximately 10%–25% domestic travel to councils and health facility project sites to provide technical assistance, supportive supervision, stakeholder engagement, and implementation support.

Salary

The expected hiring salary range for this role is TZS 90,000,000–130,000,000 annual basic salary.

FHI 360 states that the final offer amount may take into consideration factors including relevant years of experience, education, internal equity, market pay, and the available budget.

How to Apply

Qualified candidates are invited to apply online by submitting:

• Application letter
• CV/Resume
• Photocopies of certificates
• Names and contact details of three professional referees

Closing Date: 23 September 2026

Application: Submit your application through the FHI 360 online career portal.

CLICK HERE TO APPLY

Important: FHI 360 states that it will never ask applicants for their career-site username or password and will not request money, goods, or services during the application, recruitment, or employment process.

Only shortlisted candidates will be contacted.

FHI 360 is an Equal Opportunity Employer and is committed to safeguarding and preventing abuse, exploitation, and harassment across its work environments and programs.