CRDB Bank – Job Vacancy

Position: System Administrator – Office Applications

• Department: ICT Department
• Reporting Line: Manager – Office Applications
• Location: Tanzania Head Office
• Number of Vacancies: 1
• Employment Type: Permanent
• Application Deadline: 8 July 2026

Job Purpose

The System Administrator – Office Applications is responsible for providing second-level operational support and maintenance for Office Application systems, including:

• Active Directory Services
• Enterprise Email Solutions
• Microsoft 365 collaboration platforms (Teams, OneDrive)
• Office Automation applications (SharePoint, Intranet, Optima, Smart Service, iForm, etc.)
• Enterprise File Management Systems (NetApp)
• External customer-facing platforms (Corporate Website, Domains, etc.)
• Printing Services

The successful candidate will ensure maximum system uptime while working closely with business units to support the Bank’s operational objectives.

Key Responsibilities

• Provide second-line support for all Office Application systems and ensure services operate at optimal performance.
• Perform daily system health checks and monitoring using established checklists.
• Prepare and submit daily system status reports.
• Ensure timely resolution of audit, security, and compliance issues raised by internal and external auditors.
• Collaborate with the NOC, SOC, and Service Management teams to manage incidents, resolve support tickets within SLA, and escalate issues to vendors when necessary.
• Participate in disaster recovery activities, system maintenance, change management, and backup processes.
• Work closely with fellow system administrators and vendors to troubleshoot incidents and provide 24/7 support when required.
• Coordinate user training and testing for new and existing applications within the department.
• Participate in ICT projects while ensuring compliance with governance standards and enterprise architecture.
• Perform any other duties assigned by the Manager – Office Applications, ICT Management, or Executive Management.

Qualifications Required

• Bachelor’s degree in Computer Science, Information and Communication Technology (ICT), or a related field.
• At least 1 year of working experience in a financial institution.
• Professional certifications are an added advantage.
• Demonstrated knowledge of system administration, including configuration, management, and troubleshooting of client and server operating systems.
• Hands-on experience with Microsoft 365, including:
  • Exchange Online
  • Microsoft Teams
  • SharePoint
  • OneDrive
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Experience working with vendors, contractors, and other stakeholders.
• Familiarity with enterprise storage solutions such as NetApp and enterprise file management systems.
• Excellent interpersonal, written, and verbal communication skills.

CRDB Commitment

CRDB Bank Plc is committed to sustainability and Environmental, Social, and Governance (ESG) principles. The Bank encourages applications from individuals who share these values.

CRDB promotes an inclusive workplace and particularly encourages applications from:

• Women
• Persons with disabilities

The Bank does not charge any fees during the recruitment process. Any request for payment should be treated as fraudulent.

Only shortlisted candidates will be contacted.

How to Apply

Submit your application through the CRDB Bank online recruitment portal before 8 July 2026.

CLICK/TAP HERE TO APPLY: