Website Tabono Consult
Tabono Consult
Here is your job posting arranged in a clean, professional format:
ASSISTANT MANAGER (3) – JOB VACANCY
Purpose of the Role
Tabono, on behalf of its client, is seeking a dynamic Assistant Manager to:
- Oversee day-to-day travel retail operations at Kilimanjaro International Airport (KIA)
- Organize and supervise Sales Associates during assigned shifts
Reporting Line
- Reports to: Branch Manager
Location
- KIA – International Departure Lounge, Kilimanjaro International Airport
Key Outputs
- Maintain shop operations according to defined standards
- Supervise and motivate Sales Associates
- Achieve company sales targets and objectives
- Ensure optimal stock levels at all times
Key Responsibilities
1. Point of Sale
Shop Management & Presentation
- Oversee shop condition and layout
- Implement product arrangements
- Ensure all items are properly labeled
- Maintain cleanliness and organization
Commercial Activities
- Implement promotions and campaigns
- Execute supplier activations (marketing, tastings, materials)
Cash Management
- Ensure sufficient change in tills
- Supervise cashier closing procedures
Customer Care
- Lead team in delivering excellent customer service
- Handle escalated customer issues
Team Coordination & Operations
- Conduct shift briefings
- Allocate staff roles and responsibilities
- Share updates and communications
- Report faulty equipment
- Monitor and report suspicious behavior
- Report shift performance and events
2. Human Resources
Staff Planning
- Review schedules and identify staffing gaps
- Adjust shifts for absenteeism
- Allocate staff based on passenger traffic
- Plan staff breaks
Training
- Support training of new and existing staff
Attendance & Discipline
- Monitor punctuality and attendance
- Report absenteeism and lateness
- Take corrective actions when needed
Performance Management
- Ensure task completion
- Conduct daily briefings and debriefings
- Report performance and behavioral issues
3. Stock Management
- Manage stock transfers (warehouse and between shops)
- Maintain optimal inventory levels
- Oversee stock control processes
What We Are Looking For
Leadership & Authority
- Strong leadership presence
- Ability to enforce discipline and structure
- Comfortable working under pressure
People Management
- Experience managing frontline teams
- Ability to motivate and drive sales
- Strong communication skills
Operational Rigor
- High attention to detail
- Strong multitasking and prioritization skills
- Strong follow-up and execution mindset
Personality Traits
- Assertive and resilient
- Comfortable handling conflict
- Results-driven
Qualifications & Experience
- Minimum 5 years’ experience in retail and/or team management
- Minimum education level: Diploma
Application Deadline
📅 10th May 2026
Important Notes
- Applications will be reviewed on a rolling basis
- Only shortlisted candidates will be contacted
How to Apply:
To submit your application, please follow the link provided below.
To apply for this job please visit apps.truebitstech.com.