Website Tanzania Commercial Bank
Tanzania Commercial Bank
Manager Partnership Support – Tanzania Commercial Bank
Position Details
- Rank: Senior Relationship Officer I
- Department: Digital & Innovation
- Salary Scale: COBSS 7 (Officer Level I)
- Reports to: Senior Manager – Strategic Partnerships
- Location: Dar es Salaam
- Deadline: 06 May 2026
Position Objective
Manage and coordinate strategic partnerships that support digital financial products (loans, savings, insurance, etc.), ensuring:
- Smooth collaboration with partners
- Strong product uptake
- Improved customer experience
- Revenue growth
Key Responsibilities
1. Partnership Coordination
- Monitor partner performance and compliance
- Act as liaison between internal teams and external partners
- Track deliverables and resolve issues promptly
2. Operational & Administrative Support
- Maintain partnership databases and dashboards
- Prepare reports, proposals, and MoUs
- Coordinate meetings, workshops, and product launches
- Handle daily partner requests and escalations
3. Reporting & Monitoring
- Analyze data (customer adoption, transactions, revenue)
- Prepare performance reports for management
- Support monitoring and evaluation of digital products
4. Product & Relationship Support
- Collaborate with internal teams (digital, operations, marketing)
- Maintain strong partner relationships
- Provide insights on customer needs and market trends
Qualifications & Experience
- Education: Bachelor’s degree in:
- Banking, Finance, Economics, Business Administration, IT, etc.
- Experience: Minimum 10 years in a related field
Technical Knowledge
- Digital banking technologies
- Payments & collections systems
- Financial products & regulatory environment
Key Skills
- Strong leadership & stakeholder management
- Analytical and data-driven decision making
- Strategic and commercial thinking
- Excellent communication skills
- Digital innovation mindset
Core Competencies
- Customer focus
- Trustworthiness
- Creativity
- Teamwork
- Excellence
How to Apply
- Apply via: TCB recruitment portal only
- Upload:
- CV
- Academic certificates
- Application letter
Important Notes
- Late applications are not accepted
- Only shortlisted candidates will be contacted
- Candidates may undergo:
- Security clearance
- Competency assessment
How to Apply:
To submit your application, please follow the link provided below.
To apply for this job please visit tcbbank.co.tz.