Manager: Payment Products at Vodacom – August 2026

Employer: Vodacom Tanzania
Position: Manager: Payment Products
Location: Dar es Salaam, Tanzania
Job Type: Full-time
Contract Type: Permanent
Career Field: Digital Payments / Fintech / Product Management
Date Posted: 19 August 2026

Job Overview

Vodacom Tanzania is seeking a Manager: Payment Products to drive the development, innovation, management, and growth of digital payment products and value-added solutions for businesses and SMEs.

The role will manage the full product lifecycle, from identifying market opportunities and product discovery through development, commercialization, launch, and continuous optimization.

The successful candidate will work closely with Technology, Risk, Compliance, Finance, Operations, Customer Experience, Commercial teams, and external ecosystem partners to deliver secure, scalable, customer-focused, and commercially viable payment solutions.

Key Responsibilities

1. Product Strategy & Management

• Develop and manage the product roadmap.
• Define product vision and value propositions.
• Shape customer journeys and experiences.
• Align product priorities with business objectives and customer needs.
• Lead product development and implementation activities.
• Coordinate testing and launch readiness.
• Support go-to-market activities.
• Continuously optimize products based on performance insights.

2. Customer & Market Insights

• Conduct market research to identify opportunities and emerging trends.
• Analyse customer behaviour and product performance.
• Gather and analyse customer feedback.
• Convert customer and market insights into actionable product initiatives.
• Identify opportunities to improve customer experience and product adoption.

3. Commercial Growth & Performance

• Drive product adoption and transaction growth.
• Monitor product profitability.
• Track customer engagement and retention.
• Analyse transaction trends and revenue performance.
• Develop dashboards and regular reports for product and portfolio reviews.
• Identify opportunities to increase sustainable business value.

4. Stakeholder & Partnership Management

• Collaborate with Technology, Risk, Compliance, Finance, Operations, Customer Experience, and Commercial teams.
• Work with financial institutions and technology providers.
• Manage relationships with service providers and ecosystem partners.
• Build partnerships that improve product capabilities and customer value.
• Coordinate cross-functional teams throughout the product lifecycle.

5. Risk, Compliance & Governance

• Ensure payment products comply with applicable regulatory and legal requirements.
• Ensure appropriate risk and governance controls are maintained.
• Maintain proper product documentation and approvals.
• Ensure compliance requirements are incorporated throughout the product lifecycle.

Qualifications

Candidates should have a:

• Bachelor’s degree in:
  • Business Administration
  • Finance
  • Economics
  • Marketing
  • Information Technology
  • Engineering
  • Or a related field

Required Experience

• At least 5 years of experience in one or more of the following:
  • Product management
  • Digital payments
  • Fintech
  • Mobile money
  • Banking
  • Financial services
  • Related sectors

Candidates should also have experience in:

• Managing products through the full lifecycle.
• Developing product roadmaps.
• Developing business cases.
• Working with cross-functional teams.
• Commercial analysis.
• Data analysis.
• Problem-solving.
• Ecosystem partnership management is an added advantage.

Key Skills & Competencies

• Digital payment product management
• Product strategy and development
• Product lifecycle management
• Fintech and mobile money
• M-PESA/business payments
• Market research
• Customer experience
• Commercial analysis
• Data-driven decision-making
• Product roadmapping
• Business case development
• Stakeholder management
• Partnership management
• Risk and compliance
• Product performance analysis
• Problem-solving
• Innovation

Ideal Candidate

The ideal candidate is a customer-focused product leader with strong experience in digital payments, fintech, mobile money, banking, or financial services.

The candidate should be capable of translating customer and market insights into commercially viable products while managing cross-functional teams and external ecosystem partnerships.

Vodacom also encourages candidates to apply even if they do not meet every desired criterion, provided they believe their skills and experience make them suitable for the position or another opportunity within the organization.

About Vodafone/Vodacom

Vodafone is an international telecommunications company focused on connectivity, digital services, and technology. The organization promotes an inclusive and diverse working environment and encourages employees to develop their careers while contributing to innovative solutions.

How to Apply:

Interested and qualified candidates should submit their applications through the Vodafone careers portal.

CLICK HERE TO APPLY

Application Deadline: Not specified in the supplied vacancy information.